Exam (elaborations)
APM Service Now Questions and Answers 2024
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Exam of 9 pages for the course SAFe APM at SAFe APM (APM Service Now)
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APM Service NowWhat does Application Portfolio Management Provide? - answer-Scoring algorithms that
generate reports about application values and health of IT infrastructure
-Metrics that illustrate the business benefits of each application
-An inventory of a customer's software applications
How does ServiceNow's APM work? - answer-It helps you decide whether to invest,
sustain, or replace applications
-It allows you to identify redundancies and decrease budgetary costs
-It provides comprehensive understanding of the applications in your organization
APM integrates with these other ServiceNow offerings: - answer-Project portfolio
Management
-Surveys and assessments
-Financial Management
APM integrates with ITSM in order to: - answerAsses the incidents, problems, and
changes for the applications
APM integrates with PPM in order to: - answerTrack execution of strategic goals and
recommendations
APM integrates with IT Financial Management in order to: - answerAssess application
costs and associate breakdowns
What does Service Mapping provide to enhance APM's capabilities? - answerIt uses a
top-down approach to identify the specific hardware and software CIs that support a
particular service
Who are the ideal users of APM? - answerEnterprise Architects
Two deployment-specific plugins require you to make an activation request through HI.
Which is one of the plugins? - answerThe business planner plugin
The business planner (com.snc.apm.business_planner) plugin is used to : -
answerAccess the Business planning portal
You can activate Performance Analytics solutions and in-form analytics on instances
that have not licensed PA, but with these limitations: - answer-You cannot create new
indicators
, -You cannot collect data older that 180 days
What can you do with the sn_apm.apm_user role? - answerCreate, update, and delete
application rollouts
What can you do with the sn_apm.apm_admin role? - answerUpdate and delete
application scores
In the APM's Guided Setup, what is accomplished in the Application Assessment
section? - answerIndicators are set up to measure the usability, cost, quality,
performance, and risk of application
In the APM's Guided Setup, what is accomplished in the Application Classification
section? - answerMetadata is set up to group applications by their functionalities
What are the five stages of Application Portfolio Rationalization process? - answer1.
Identify
2. Measure
3. Evaluate
4. Decide
5. Take Action
What stage of the Application Portfolio Rationalization involves using automated tools to
identify servers and software applications installed on your network? - answer1. Identify
What stage of the Application Portfolio Rationalization involves using base functionality
indicators as data sources to assess applications across many dimensions? - answer2.
Measure
What stage of the Application Portfolio Rationalization involves recommending actions
to take such as replacement, retirement, consolidation, upgrade, or modernize (and
next steps are determined)? - answer4. Decide
What stage of the Application Portfolio Rationalization involves assessing the value of
each app? - answer3. Evaluate
What stage of the Application Portfolio Rationalization involves carrying out a decision?
- answer5. Take Action
The APM portal consists of four main sections. What are they? - answerBusiness
portfolio, Information Portfolio, Application Portfolio, and Technology Portfolio
What sections are included in the APM portal? - answer-Application Architecture
-Business Architecture
-Opportunities and Solutions
-Technology Architecture
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