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CPI Nonviolent Crisis Intervention® Training Study Guide
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CPI Nonviolent Crisis Intervention® Training Study Guide
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©PREP4EXAMS@2024 [REAL-EXAM-DUMPS] Monday, July 29, 2024 12:15 PMCPI Nonviolent Crisis Intervention® Training Study Guide
Function is the - ✔️✔️reason or motivation for a target behavior
3 zones of personal space - ✔️✔️intimate, personal, social; oval shape since we tolerate
proximity from the side more than in front or behind
4 types of power struggles - ✔️✔️defending authority or credibility, personal button
pushing, reminders of past history or irrelevant issues, empty threats and ultimatums
5 levels of CPI Verbal Escalation Continuum 1-information seeking - ✔️✔️questioning,
information seeking; provide a rational response, avoid power struggle
5 levels of CPI Verbal Escalation Continuum 2 - ✔️✔️refusal, noncompliance, slight loss
of rationality; set limits
5 levels of CPI Verbal Escalation Continuum 2-challenging question - ✔️✔️questioning
authority, attempting to draw staff into a power struggle; provide rational response and
avoid power struggles
5 levels of CPI Verbal Escalation Continuum 3 - ✔️✔️release, verbal and emotional
outburst; remove audience from area, allow individual to let off steam
5 levels of CPI Verbal Escalation Continuum 4 - ✔️✔️intimidation, verbally and/or
nonverbally threatening staff; seek assistance from team and avoid individual
intervention
5 levels of CPI Verbal Escalation Continuum 5 - ✔️✔️tension reduction, decrease in
physical and emotional energy; re-establish communication and therapeutic rapport
5 roles of nonverbal communication - Accenting - ✔️✔️add emphasis to verbal message,
pounding a table, etc.
5 roles of nonverbal communication - Complementing - ✔️✔️it may add to your verbal
message, pat on the back, stepping back from...
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,©PREP4EXAMS@2024 [REAL-EXAM-DUMPS] Monday, July 29, 2024 12:15 PM
5 roles of nonverbal communication - Substitution - ✔️✔️facial expression and body
language can convey a more vivid message than words
5 roles of nonverbal communication -Contradiction - ✔️✔️it contradicts the message
you're trying to convey, suggesting a lie
5 roles of nonverbal communication -Repetition - ✔️✔️it repeats and strengthens the
message you're making verbally
5-step approach to setting limits - ✔️✔️1. identify the unwanted behavior 2. explain why it
is unwanted 3. give reasonable choices and consequences 4. allow time 5. be prepared
to enforce the consequences
7 types of nonverbal communication - ✔️✔️facial expression, body movement and
posture, gestures, eye contact, touch, space, voice
A B C S - ✔️✔️antecedent, behavior, consequence, setting event
Acting out person - grap (response) - ✔️✔️gain a physiological advantage
Acting out person - strike (response) - ✔️✔️block or deflect the weapon, move the target
Acting-out person: nonviolent physical crisis intervention - ✔️✔️
antecedent - ✔️✔️conditions that occur before behavior, which trigger the behavior
Anxiety, anxious (Crisis Development/Behavior Levels) - ✔️✔️Change in behavoir;
pacing, jimmy leg, repetitive body movement, sweating, perseveration
Auxiliary team member duties - ✔️✔️check, address, recognize, engage in
behavior - ✔️✔️observable actions that immedicately follow the antecedent
Behavior level and interventions - Acting-out Person/Nonviolent Physical Crisis
Intervention - ✔️✔️CPI Classroom Models of CPI Personal Safety Techniques and
Nonviolent Physical Crisis Intervention as a last resort
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, ©PREP4EXAMS@2024 [REAL-EXAM-DUMPS] Monday, July 29, 2024 12:15 PM
Behavior level and interventions - anxiety/supportive - ✔️✔️proxemics, kinesics, CPI
Supportive Stance, paraverbal communicataion
Behavior level and interventions - defensive/directive - ✔️✔️CPI Verbal Escalation
Continuum and Setting Limits
Behavior level and interventions - Tension Reduction/Therapeutic Rapport - ✔️✔️The CPI
COPING Model
Biomechanical Benefit - ✔️✔️Hold & stabilize, pull/push, lever
Build on the CPI foundation - demonstrate - ✔️✔️demonstrate ability and confidence in
applying course content and skills to real-life work experiences
Build on the CPI foundation - develop - ✔️✔️develop a greater understanding of course
concepts
Build on the CPI foundation - problem - ✔️✔️problem solve and strengthen crisis
intervention skills
Build on the CPI foundation - receive - ✔️✔️receive additional supporting information
build relationships - ✔️✔️share control of the environments through small choices, offer
choices, start positive conversations to build rapport, empower the person
challenge position - ✔️✔️face-to-face, toe-to-toe, and eye-to-eye in relation to another
which is perceived as a challenge
Challenging: Questioning authority - Verbal Escalation Co - ✔️✔️attempting to draw staff
into a power struggle; downplay the challenge. Stick to the topic. Set limits
Circle the best example of the CPI Supportive Stance and list three reasons why you
should use it: - ✔️✔️B and 3 reasons are: 1. communicate respect by honoring personal
space, 2. nonthreatening/nonchallenging and 3. Contributes to staff's personal
safety/offers an escape route
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