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Test #2 Crisis Intervention Practice Questions and Answers (100% Pass)
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Test #2 Crisis Intervention Practice Questions and Answers (100% Pass)
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©PREP4EXAMS@2024 [REAL-EXAM-DUMPS] Monday, July 29, 2024 12:15 PMTest #2 Crisis Intervention Practice
Questions and Answers (100% Pass)
The ABC Model of Crisis Intervention - ✔️✔️A. Developing and maintaining rapport
B. Identifying the problem and providing therapeutic interaction
C. Coping
Rapport - ✔️✔️A state of understanding and comfort between client and counselor
Understood; accepted - ✔️✔️Before any work can be done, the client must feel
understood and accepted by the counselor
learning Several basic attending skills - ✔️✔️The beginning crisis counselor can develop
the self-confidence needed to develop rapport with someone in crisis by ??????
Eye Contact
Warmth
Body Posture
Vocal Style
Verbal Following
Overall empathy - ✔️✔️What are some examples of attending behavior?
open-ended question - ✔️✔️Provide room for clients to express their real selves without
categories imposed by the interviewer. extensive answers. does not include one worded
answers
close-ended questions - ✔️✔️can help the interviewger gather factual information such as
age or marital status. short answers usually one worded
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, ©PREP4EXAMS@2024 [REAL-EXAM-DUMPS] Monday, July 29, 2024 12:15 PM
Clarification - ✔️✔️a form of soft-closed ended questions used when counselors aren't
sure of what the client just said.
Paraphrasing - ✔️✔️when counselors restate in their own words what they thought they
heard clients say.
reflection - ✔️✔️a statement that reflects the effective part of emotional tone of the client's
message, whether verbal or nonverbal, a powerful tool in creating an empathetic
environment.
Summarization - ✔️✔️primary purpose is to help another individual pull his or her
thoughts together.
Secondary purpose is to check on whether you as a helper have distorted the client's
frame of reference
3 aspects to any crisis - ✔️✔️1. the precipitating event
2. perception of the event by the client
3. failure of the client to cope successfully with the emotional distress
Identifying the problem - ✔️✔️The most crucial step in the ABC model
To bring the client back to the precrisis level of functioning - ✔️✔️What is the goal of crisis
intervention?
Suicide Check - ✔️✔️people in crisis are vulnerable and often confused and
overwhelmed and they think about suicide.
Therapeutic interaction - ✔️✔️providing validating statements, educational statements,
empowering statements, and reframing statements that will aid the client in thinking
differently about the situation and assist them in coping with it
Validation Statements - ✔️✔️telling clients that their feelings are normal or suggest there
is hope that things will get better.
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