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MASSACHUSETTS FUNERAL DIRECTOR JURISPRUDENCE STATE EXAM PART 2 LATEST WITH COMPLETE QUESTIONS AND VERIFIED ANSWERS GUARANTEED PASS | RATED A+ $15.99   Add to cart

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MASSACHUSETTS FUNERAL DIRECTOR JURISPRUDENCE STATE EXAM PART 2 LATEST WITH COMPLETE QUESTIONS AND VERIFIED ANSWERS GUARANTEED PASS | RATED A+

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MASSACHUSETTS FUNERAL DIRECTOR JURISPRUDENCE STATE EXAM PART 2 LATEST WITH COMPLETE QUESTIONS AND VERIFIED ANSWERS GUARANTEED PASS | RATED A+ Telephone Price Disclosures - Answer>>>Whenever an individual telephones a funeral home and asks about the funeral homes offerings or prices, *the ...

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  • August 10, 2024
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  • MASSACHUSETTS FUNERAL DIRECTOR JURISPRUDENCE STATE
  • MASSACHUSETTS FUNERAL DIRECTOR JURISPRUDENCE STATE
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, Telephone Price Disclosures - Answer>>>Whenever an individual telephones a funeral home
and asks about the funeral homes offerings or prices, *the funeral home must provide accurate
information in response to those inquires*. The funeral home is prohibited by the Funeral Rule
from refusing to give price information over the telephone.

The funeral director cannot insist upon the called identifying himself or herself as a condition to
the disclosure of price information over the telephone

-if a funeral director or trained staff member is not available to provide the requested
information, a message should be taken and the called should be returned by the funeral director.

Misrepresentation - Answer>>>The Funeral Rule prohibits misrepresentations in six specific
area. In addition, the Funeral rule has prescribed several mandatory disclosures (all of which
were discussed earlier) which the FTC believes are necessary to prevent consumers from being
misled in these areas.

(1) Embalming

(2) Caskets for Direct Cremation

(3) Outer Burial Containers

(4) Legal and Cemetery Requirements

(5) Preservative and Protective Claims

(6) Cash Advance Items

Misrepresentation: Embalming - Answer>>>The Rule prohibit any misrepresentations regarding
the legal necessity of embalming. It is a violation if the funeral director fails to inform the
consumer that embalming is not required by law, except in certain special circumstances.

-Also a violation of the Funeral Rule to inform the consumers that embalming is required for (1)
Direct cremation (2) Direct burial or immediate burial (3) if refrigeration is available and there is
to be a funeral with no viewing and there is a casket to be closed

Misrepresentation: Caskets for Direct Cremation - Answer>>>The Rule prohibits a funeral
director from representing that state or local law requires a casket for direct cremation.

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