, Started on Saturday, 10 August 2024, 3:37 PM
State Finished
Completed on Saturday, 10 August 2024, 3:48 PM
Time taken 11 mins 17 secs
Grade 14.00 out of 15.00 (93.33%)
Question 1 _____ is based on four pillars, namely the systems approach, a customer focus, people involvement and a process of continuous
Correct improvement.
Mark 1.00 out of
1.00
a. Total Quality Management
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question
b. Quantitative management
c. The systems approach to management
d. Contingency management
Question 2 UN Sustainable Development Goal _____ concerns biodiversity loss.
Correct
Mark 1.00 out of a. 15
1.00
b. 10
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question c. 4
d. 13
Question 3 A student was asked to explain the three levels of management. The student gave the following answer: “Top managers establish
Incorrect organisational goals and they decide how different departments should interact. Middle managers are responsible for finding the best way
Mark 0.00 out of to organise human and other resources to achieve the organisation’s goals. First-line managers are responsible for increasing
1.00 effectiveness”. What is wrong with the answer?
Flag
question a. There is one mistake. The first-line level was incorrectly explained. Instead, the student actually explained middle level of
management.
b. There are two mistakes. The first-line and top levels were explained incorrectly.
c. Nothing is wrong with the answer. All three levels where correctly explained by the student, with no mistakes.
d. The student did not explain any of the three areas correctly.
Question 4 (i) _____ is achieved when an organisation formulates, pursues and attains appropriate (or stated) goals; whilst (ii) _____ is achieved by using
Correct the fewest inputs to generate a maximum amount of output.
Mark 1.00 out of
1.00 a. (ii) Efficiency; (ii) synergy
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question b. (i) Profitability; (ii) effectiveness
c. (i) Effectiveness; (ii) efficiency
d. (i) Productivity; (ii) effectiveness
Question 5 Who coined the term stakeholder and defined the term as ‘those groups without whose support the organisation would cease to exist’?
Correct
Mark 1.00 out of a. R. Edward Freeman
1.00
b. Milton Friedman
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question c. Archie Carroll
d. Clarkson
Question 6 The four functions of a manager are (i) _____; (ii) _____; (iii) _____; and (iv) _____.
Correct
Mark 1.00 out of a. goal-setting; organising; directing; motivating
1.00
b. envisioning; determining reporting lines; communicating; reporting
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question c. planning; organising; co-ordinating; directing
d. planning; organising; leading; controlling
, Question 7 Which one of the following statements is correct with regards to climate change? Climate change is _____.
Correct
Mark 1.00 out of a. caused by human activity
1.00
b. reversable
Flag
question c. not causing other changes in the natural environment
d. a result of earth’s natural processes
Question 8 Which one of the following researchers was best known for his/her contribution to the bureaucratic approach to management?
Correct
Mark 1.00 out of a. Frank Gilbreth
1.00
b. Lillian Gilbreth
Flag
question c. FW Taylor
d. Max Weber
Question 9 _____ refers to the constant monitoring of performance and action to ensure that it conform to plans in order to attain the predetermined
Correct organisational goals.
Mark 1.00 out of
1.00 a. Organising
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question b. Leading
c. Planning
d. Controlling
Question 10 _____ refers to the creation of the optimum level of return for all stakeholders of an organisation.
Correct
Mark 1.00 out of a. Shareholder return
1.00
b. Stakeholder profitability
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question c. Stakeholder return
d. Stakeholder value
Question 11 When two or more subsystems are working together to produce more than they are working apart, it is known as _____.
Correct
Mark 1.00 out of a. entropy
1.00
b. productivity
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question c. quality
d. synergy
Question 12 _____ management represents the relatively small group of managers who control the organisation and with whom the final authority and
Correct responsibility for executing the management process rests.
Mark 1.00 out of
1.00
a. Supervisory
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question b. Top
c. Lower
d. Middle
Question 13 The structuring of an organisation into a hierarchy, where the organisation and its members are governed by clearly defined rational
Correct decision-making rules is known as _____ management.
Mark 1.00 out of
1.00
a. total quality
Flag
question b. bureaucratic
c. systems
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