Nurse Leadership Practice Questions-CH
2
1. Which represents the management functions that are incorporated into the
management process?
A) Planning, directing, organizing, staffing, and evaluating
B) Planning, organizing, staffing, directing, and controlling
C) Organizing, planning, staffing, directing, and evaluating
D) Organizing, staffing, planning, implementing, and controlling - ANS Ans: B
Feedback:
Management functions include planning, organizing, staffing, directing, and controlling.
These are incorporated into what is known as the management process.
2.) What does traditional management science focuses upon?
A) Meeting worker satisfaction
B) Delineating barriers to productivity
C) Using a laissez-faire approach
D) Encouraging employee participation - ANS Ans: B
Feedback:
Classical, or traditional, management science focuses on production in the workplace
and on delineating organizational barriers to productivity. Little attention was given to
worker job satisfaction, and workers were assumed to be motivated solely by economic
rewards.
3. What assumption about workers does Theory X hold?
A) Workers will naturally put forth effort
B) Workers need threats to be motivated
C) Workers are diligent and responsible
D) Workers are in tune with organizational needs - ANS Ans: B
Feedback:
Theory X managers believe that their employees are basically lazy, need constant
supervision and direction, and are indifferent to organizational needs.
, 4.) What does the Hawthorne effect implied about people?
A) Human beings under investigation will respond to the fact that they are being
studied
B) Production will increase or decrease as light in a factory is increased or decreased
C) Membership in small groups forms social control
D) People are inherently good and will seek out work - ANS Ans: A
Feedback:
Hawthorne effect indicated that people respond to the fact that they are being studied,
attempting to increase whatever behavior they feel will continue to warrant the attention.
The other statements do not reflect implied beliefs about people.
5.) Managing conflict among staff members would occur in which part of the
management process?
A) Planning
B) Organizing
C) Directing
D) Evaluating - ANS Ans: C
Feedback:
Directing sometimes includes several staffing functions. However, this phases functions
usually entail human resource management responsibilities, such as motivating,
managing conflict, delegating, communicating, and facilitating collaboration. Planning
encompasses determining philosophy, goals, objectives, policies, procedures, and
rules; carrying out long- and short-range projections; determining a fiscal course of
action; and managing planned change. Organizing includes establishing the structure to
carry out plans, determining the most appropriate type of patient care delivery, and
grouping activities to meet unit goals.
6. What is the idea that workers should be hired, trained, and promoted based on their
competence and abilities related to?
A) Part of the management functions identified by Fayol
B) The result of the human relations studies
C) The outcome of studies done by Mayo at the Hawthorne Works
D) One of the four overriding principles of scientific management - ANS Ans: D
Feedback:
