NHA CCMA Clinical Patient Care (General Patient Ca
NHA CCMA Clinical Patient Care (General Patient Ca
Exam (elaborations)
NHA CCMA Clinical Patient Care (General Patient Care)
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Course
NHA CCMA Clinical Patient Care (General Patient Ca
Institution
NHA CCMA Clinical Patient Care (General Patient Ca
NHA CCMA Clinical Patient Care (General Patient Care)
1. Sodium Hypochlorite Solution: - The most commonly used solution for disinfecting surfaces.
2. Personal Protective Equipment (PPE): - Acts as a barrier between individuals and pathogens, which includes gloves, gowns, masks, goggles,
an...
NHA CCMA Clinical Patient Care (General Patient Care)
1. Sodium Hypochlorite Solution:
- The most commonly used solution for disinfecting surfaces.
2. Personal Protective Equipment (PPE):
- Acts as a barrier between individuals and pathogens, which includes gloves, gowns, masks, goggles,
and face shields.
3. Active Listening:
- Enables the medical assistant (MA) to fully understand what the patient is communicating both
verbally and non-verbally.
4. Open-ended Questions:
- Questions designed to encourage further explanation from the patient.
5. Restatement (Interviewing Technique):
- Involves repeating and paraphrasing information to confirm its accuracy.
6. Clarification (Interviewing Technique):
- Summarizes information to eliminate confusion.
7. Nonverbal Communication:
- Communication expressed through body movements, gestures, and facial expressions rather than
spoken words.
8. Sympathy:
- The feeling of compassion, sorrow, or pity for someone else's hardships.
, 9. Chief Complaint (CC):
- The primary reason for the patient's visit to the office.
10. Allergy:
- An adverse reaction resulting from an antigen-antibody response.
11. Anaphylaxis:
- A life-threatening allergic reaction.
12. Audiometry:
- The process of measuring a person’s hearing ability.
13. Visual Acuity Testing:
- Utilizes tools like the Snellen chart to assess visual impairments.
14. Anthropometric Test:
- Tests that include measurements of height and weight, and head circumference for infants.
15. Vital Signs (VS):
- Comprises temperature, pulse, respiration, and blood pressure.
16. Scoliosis:
- An abnormal lateral curvature of the spine.
17. Pyrexia:
- A term for fever.
18. Normal Body Temperature:
- 98.6°F (37°C).
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