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UHC ETHICS AND COMPLIANCE SECTION FOR CERTIFICATION EXAM WITH 180 ACTUAL EXAM QUESTIONS AND CORRECT ANSWERS (100% CORRECT VERIFIED ANSWERS) UNITED HEALTHCARE ETHICS & COMPLIANCE TEST (NEWEST!!)$24.99
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UHC ETHICS AND COMPLIANCE SECTION FOR CERTIFICATION EXAM WITH 180 ACTUAL EXAM QUESTIONS AND CORRECT ANSWERS (100% CORRECT VERIFIED ANSWERS) UNITED HEALTHCARE ETHICS & COMPLIANCE TEST (NEWEST!!)
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Course
UHC ethics and compliance
Institution
UHC Ethics And Compliance
UHC ETHICS AND COMPLIANCE SECTION FOR CERTIFICATION EXAM
WITH 180 ACTUAL EXAM QUESTIONS AND CORRECT ANSWERS
(100% CORRECT VERIFIED ANSWERS) UNITED HEALTHCARE ETHICS &
COMPLIANCE TEST (NEWEST!!)
UHC ETHICS AND COMPLIANCE SECTION FOR CERTIFICATION EXAM
2024-2025 WITH 180 ACTUAL EXAM QUESTIONS AND CORRECT ANSWERS
(100% CORRECT VERIFIED ANSWERS) UNITED HEALTHCARE ETHICS &
COMPLIANCE TEST (NEWEST!!)
What is a servicing agent? - CORRECT ANSWER >>>>an inactive,
nonemployee who has signed a servicing agreement in order to
receive renewal commisions on medicare advantage and
prescription drug plan enrollments on or after 1-1-2014. the
agent must maintain an active resident license and
appointment and pass medicare basics and ethics compliance
assessments on an annual basis
What does CMS stand for? - CORRECT ANSWER >>>>center for
medicare and medicaid services
Who administers the medicare program and contracts with
private health care companies to offer medicaid plans? -
CORRECT ANSWER >>>>CMS
,2|Page
Who holds the authority to approve or disaprove plans that can
be sold, and is the regulating agency that also monitors our
progresses? - CORRECT ANSWER >>>>CMS
Who regulates MA's and PDP's - CORRECT ANSWER >>>>CMS
Enrolling a customer in a plan when you are not certified in the
product is non-compliant and considered____? - CORRECT
ANSWER >>>>an unqualified sale
Agents who are not qualified to sell the product will not be? -
CORRECT ANSWER >>>>compensated and may receive
corrective and or disciplinary action up to an including
termination
What is the purpose of an educational event? - CORRECT
ANSWER >>>>its designed to inform medicare consumers
about original medicare, medicare advantage, prescription drug
and other medicare programs.
Where must educational events be conducted? - CORRECT
ANSWER >>>>in a public venue
Are the educational events unbiased so that it doesn't steer the
consumer towards a specific plan or limited number of plans? -
CORRECT ANSWER >>>>yes
WHat is a marketing/sales event? - CORRECT ANSWER >>>>an
event designed to steer or attempt to steer, consumers toward
, 3|Page
a plan or limited set of plans. Agents may discuss plan specific
information and collect applications.
Can marketing/sales be formal or informal? - CORRECT
ANSWER >>>>both
What describes a formal marketing/sales event? - CORRECT
ANSWER >>>>a full plan presentation, given in a presenter-
audience format.
What is an inform marketing/sales event? - CORRECT ANSWER
>>>>they're passive in nature where the consumer approaches
the agent to engage in conversation. a booth, table, or kiosk is
typically used
What are marketing appointments? - CORRECT ANSWER
>>>>They're commonly referred to as "in home, face to face, or
one on one appointment" and typically take place in the
consumers home.
What other places can marketing appointments happen? -
CORRECT ANSWER >>>>coffee shop, or even over the phone
because marketing appointments are not formal and informal
marketing sales events, they're not reported to who? -
CORRECT ANSWER >>>>UHC or CMS. instead, agents must
obtain a completed scope of appointment prior to conducting
the appointment.
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