Construction quality management - The performance of tasks, which ensure that construction is
performed according to plans and specifications, on time, within a defined budget, and a safe work
environment.
Quality - Conformance to properly developed requirements
Purpose of CQM - The government's efforts, separate from, but in coordination and cooperation with
the contractor, assure that the quality set by the plans and specifications is achieved.
Contractor quality control function - To assure that the completed project meets all quality
requirements of the contract.
Contractor benefits of CQM - Increased profit and production, better communications, planning,
improved organizational skills, and outstanding performance evaluations to obtain future contracts.
Two factors cause construction industry to become highly specialized - Changing market and increased
tech and regulations
Factors that will influence both the govt and construction industry in the future - New govt regulations,
greater influence from customer, improvement of QC and QA requirements, construction-oriented
mgmt info systems, formal partnering involving stakeholders, more reliance on design-build, more
consideration for life cycle requirements, increased performance based incentives
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