Essential characteristics of the clinician - Includes being respectful, empathetic, honest, accountable,
and self-reflective, complemented by professional expertise.
Clinician-client relationship - Involves building a partnership through collaboration, trust, positive
rapport, and mutual understanding of roles.
Client as a unique person - Entails addressing individual needs, preferences, values, feelings, beliefs, and
expectations of each client.
Biopsychosocial perspective - Involves understanding client difficulties within a broader context of
biological, psychological, and social factors.
Clinician-client communication - Incorporates verbal and non-verbal skills like open-ended questions,
summarizing, and maintaining eye contact.
Integration of medical and non-medical care - Supports integrative therapies, complementary medicine,
and sensitivity to spiritual dimensions of care.
Teamwork and teambuilding - Involves building interdisciplinary teams that communicate, respect,
trust, share values, and provide constructive feedback.
Access to care - Ensures timely, appropriate access to care and specialized services, including
decentralization and transportation availability.
Coordination and continuity of care - Involves coordinating front-line client care with ancillary and
support services for seamless care delivery.
Client information - Encourages reciprocal knowledge sharing with the client while respecting their
needs and preferences.
, Client involvement in care - Encourages active client participation in decision-making and shared
planning regarding their health.
Involvement of family and friends - Includes involving relatives in decision-making, providing
information, and offering support based on client preference.
Client empowerment - Acknowledges the client's ability to self-manage difficulties and encourages them
to take responsibility for their health.
Physical support - Ensures the physical comfort of the client during care interactions.
Emotional support - Recognizes and responds to the client's emotional state to provide necessary
emotional support.
Family as the unit of attention - Focuses on meeting both the child's and family's needs to improve
overall family quality of life and wellbeing.
Family choice - Involves joint decision-making with the family and collaboration in identifying goals,
practices, and interventions.
Family strengths - Acknowledges and promotes the strengths of the child and family, empowering and
enhancing their competencies.
Family-professional relationship - Establishes a partnership with families, providing culturally
appropriate and respectful services.
Individualized family services - Provides services tailored to match the unique needs, preferences, and
resources of each family.
Effective therapeutic relationship - Central to PFCC, emphasizing quality communication and
relationship between patient, family, and professionals.
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