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DELL CLIENT FOUNDATION 2023 ASSESSMENT OE COMPLETE QUESTIONS AND ANSWERS (VERIFIED)
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DELL CLIENT FOUNDATION 2023 ASSESSMENT OE COMPLETE QUESTIONS AND ANSWERS (VERIFIED)
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DELL CLIENT FOUNDATION 2023 ASSESSMENT OE COMPLETEQUESTIONS AND ANSWERS (VERIFIED)
Which of these are a part of the recommended practices while attending service calls? (Select 2)
ANSWER = Whenever possible, swap with a good known part to test functionality.
Hard drive/SSD failures can be confirmed by running ePSA or SupportAssist | Onboard Diagnostics Quick
Test.
Which of the following are the Pre-boot system diagnostics? (Select 2)
ANSWER = ePSA.
SupportAssist | On-board Diagnostics.
Select the steps involved in unpacking parts. (Select 2)
ANSWER = Place the box on a secure surface and break the tamper proof seal with a safe tool. Carefully
open the package top or lid.
All parts must be handled by lifting and holding from the edges or sides. Avoid touching the surface or
bottom of the parts.
, The BIOS Recovery (via HDD) does not support recovery from _________ and ______. (Select 2)
ANSWER = Hard Disk Drive with password set.
Encrypted Hard Drive.
How do you access BIOS/System Setup using F12 method? (Select 2)
ANSWER = Power on the system. When the Dell logo appears, tap the F12 key to access the one-time
boot menu.
Select BIOS Setup on the menu and press the Enter key.
Which of these is the recommended combination for cleaning electronic components of the system?
ANSWER = Isopropyl alcohol and lint free cloth
Which out of these is a probable point of failure for a no power issue in laptops? (Select 2)
ANSWER = AC Adapter
Frayed pins
A customer is getting a "No bootable device found" message while powering on the system. Which
option under the BIOS would help to fix this issue?
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