ACHE - BOG Exam - Additional Sample Questions.pdf file:///C:/Users/HP/Desktop/TYPA%20NEW/ACHE%20-%20BOG%
ACHE - BOG Exam - Additional Questions
1. The interpretation of the healthcare organization's role with respect tohealthcare
values would require:
a. Establishing corporate goals and major institutional policies
b. Ensuring that the community served by the facility is well informed aboutthe
organization's goals and performances
c. Developing a mission statement indicating the organization's fundamentalpurpose or
reason for existence, in order to guide organizational behavior
d. Creating a corporate vision of the organization's governing authority
ANS : c. Developing a mission statement indicating the organization's fundamental purposeor
reason for existence, in order to guide organizational behavior
2. Which one of the following statements is in accordance with the principleof
delegation?
a. The executive who subscribes to the principle of delegation knows what he/she wants
to accomplish and exercises control over the work schedule ofsubordinates
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b. A executive explains how he/she wants things done and points out how the
subordinate's contribution fits into the overall plan
c. A successful executive gives instructions, telling subordinates exactly howand in what
sequence things should be done
d. In applying the principle of delegation, an executive makes relatively few decisions
personally and frames orders in a broad general terms.
ANS : d.In applyingthe principle of delegation, an executive makes relatively few decisions
personally and frames orders in a broad general terms.
3. Before submission of the annual business plan to the governing authority,the plan
should be developed by:
a. Recommendations from the finance committee, on the basis of its estimateof income
for the budget year.
b. the heads of the profits center, considering each center's anticipated rev-enue and
expenses, with the CEO collating
c. Key executives, after receiving recommendations from heads of operatingdivisions
d. The heads of the operating divisions, with the CEO collating
ANS : c. Key execu-tives, after receiving recommendations from heads of operating divisions
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4. Most products and services enter a period of decline. Unless compelling reasons
prevail, continuing a declining product or service is costly because:
a. Increased turnover of personnel will occur
b. Continuation will set an undesirable precedent concerned with maintainingthe status
quo
c. The program will consume a disproportionate amount of management time
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and delay the search for replacement.
d.The organizations will be perceived as being insensitive to the marketplace-
ANS : c. The program will consume a disproportionate amount of management time anddelay
the search for replacement.
5. Once a market research problem has been identified, the researcher's nextstep is to:
a. Conduct a literate search
b. Conduct focus groups and collect data
c. Specify information needs
d. Design a data-collection instrument
ANS : c. Specify information needs
6. A key concept for marketing healthcare is to:
a. Maximize the customer's participation in the selling process
b. Advertise and promote existing services
c. Adapt services to customer's needs
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