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AI ASSOCIATE TEST LATEST UPDATE
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AI ASSOCIATE TEST LATEST UPDATEWhat are some of the most significant advantages of AI for boosting CRM
customer experiences?
A. What are some of the primary benefits of AI in CRM for boosting customer
experiences?
B. Improves case management by categorizing and tracking customer support
cases, identifying topics, and summarizing case resolutions.
C. Completely automates the customer service experience, ensuring smooth
interactions with customers.
B. Improves case management by categorizing and tracking customer support
cases, identifying topics, and summarizing case resolutions.
What are the advantages of a diversified, balanced, and huge dataset?
A. Training Time
B. Data Privacy
C. Model Accuracy
C. Model Accuracy
What is the greatest approach for protecting client data privacy?
A. Automatically anonymize all consumer information.
B. Monitor customer data consent preferences.
C. Archive client data regularly.
, B. Monitor customer data consent preferences.
What is Machine Learning?
A. AI that can increase its intelligence.
B. AI that generates new content.
C. A data model used by Salesforce
C. A data model used by Salesforce
A service leader wants to employ artificial intelligence to assist customers in
resolving issues more quickly in a guided self-service application. What Einstein
functionality offers the greatest solution?
A. Case Classification.
B: Bots
C. Recommandation
B: Bots
What is one example of ethical debt?
A. Violating data privacy laws and failing to pay fines
C. Postponing an AI product launch to retrain an AI data model.
B. Introducing an AI feature after identifying a negative bias.
What are the benefits of data quality and openness in terms of bias in created AI?
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