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AI ASSOCIATE EXAM WITH QUESTIONS AND VERIFIED ANSWERS
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AI ASSOCIATE EXAM WITH QUESTIONS ANDVERIFIED ANSWERS
What's the difference between Einstein's Vision and Einstein's Prediction?
a) Einstein Vision works with picture identification, whereas Einstein Prediction
focuses on forecasting business outcomes.
b) Einstein Vision is a data visualization tool, while Einstein Prediction is for
chatbot solutions.
b) Einstein Vision creates AI models, whereas Einstein Prediction integrates
external AI models.
d) Einstein's Vision focuses on text analysis, while Einstein's Prediction focuses on
image analysis.
Which sort of artificial intelligence is critical to Salesforce's predictive text and
speech recognition capabilities, allowing the platform to effectively interpret and
respond to user commands?
A - Computer Vision.
B: Natural Language Processing.
C - Predictive Analytics - Answer B - Natural Language Processing
Which Einstein marketing cloud tool utilizes artificial intelligence to forecast
consumer interaction via email and mobile push messaging?
A - Content Selection
B - Email recommendations.
Answer: C - Engagement scoring.
,What distinguishes deep learning from other AI capabilities?
A - Deep learning use neural networks with numerous layers to learn from massive
amounts of data.
B-Deep learning predicts future outcomes based on historical data.
C - Deep learning employs algorithms to cleanse and prepare data for AI
applications. ANSWER A - Deep learning uses neural networks with numerous
layers to learn from massive amounts of data.
A Salesforce consultant is discussing AI capabilities with a customer who wants to
improve their sales operations. Which sort of AI is best suited for improving sales
operations in Salesforce customer 360?
A. Predictive analysis.
B. Computer vision.
C - NLP, ANSWER A - Predictive analysis.
What are the three primary types of AI capabilities in Salesforce?
A: Predictive, Generative, Analytic.
B: Predictive, Reactive, Analytic.
C - Generative, Descriptive, Analytic - ANSWER A - Predictive, generative, and
analytical
Which Salesforce AI application is suggested for improving sales processes?
A - Einstein Prediction Builder
B - Einstein's voice
, C - Einstein lead scoring (Einstein lead scoring is specifically developed to boost
sales processes by scoring leads based on their potential to convert, allowing sales
teams to effectively prioritize their efforts)
What is the primary benefit of incorporating AI into a CRM system?
A - Enhanced customer service
B - Improved platform speed.
C - Reduced data governance ANSWER A - Improved customer support
Cloud Kick is integrating AI into its CRM system and focuses on data
management. What are the advantages of utilizing a data management technique in
AI implementation?
A- Removed the requirement for data governance.
B - decreases the amount of data in the CRM system.
ANSWER C - Emphasizes the importance of data quality.
A consultant talks to a customer on the role of humans in AI-driven CRM
processes. What is one problem that the consultant should raise regarding
human-AI collaboration in decision-making?
A: Difficulty in comprehending AI decisions.
B - High cost of AI implementation.
C - Lack of technical skills in the team - ANSWER A - Difficulty in understanding
AI decisions
Cloud Kicks intends to add Salesforce AI features. They are concerned about
political ethics and privacy issues. What should be done to reduce potential AI
bias?
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