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ADMN 232 Midterm - Quiz Bank QUESTIONS AND ANSWERS
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ADMN 232 Midterm - Quiz Bank QUESTIONS AND ANSWERS
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ADMN 232 Midterm - Quiz Bank___ focuses on establishing a mutually beneficial, long-term relationship between buyers and
suppliers
a. Behavior substitution
b. Codependent behavior
c. Relationship behavior
d. Behavioral addition
e. Opportunistic behavior - questions and answers-C
____ deal with unique, one-time only events and are created, carried out once, and never
implemented again
a. Purpose statements
b. Single-use plans
c. Single-positioning strategies
d. Standing plans - questions and answers-B
____ is a behavior that would be considered political deviance
a. Sabotaging equipment
b. Stealing from coworkers
c. Taking excessive breaks
d. Blaming coworkers
e. Wasting resources - questions and answers-D
____ is an approach to dealing with conflict in which one party satisfies its desires and
objectives at the expense of the other party's desires and objectives
a. Cooperation
b. Domination
c. Collaboration
d. Compromise - questions and answers-B
____ is defined as identifying and addressing client trends and problems after the occur
a. Buyer dependence
b. Proactive monitoring
c. Reactive customer monitoring
d. Competitive analysis
e. Benchmarking - questions and answers-C
____ is the rate at which a company's general and specific environments vary
a. Environmental complexity
b. Adaptability
c. Bandwidth
d. Uncertainty
,e. Environmental change - questions and answers-E
____ makes clear how the company will serve customers and position itself against competitors
in the next two to five years
a. Procedures
b. Single-use plans
c. Strategic plans
d. Policies - questions and answers-C
____ places trainees in an ethnic neighborhood for three to four hours to talk to residents about
cultural differences
a. Adaptability screening
b. Documentary training
c. Trans-national adaptation
d. Field experience simulation - questions and answers-D
____ refers to choosing a "good enough" alternative in a decision situation
a. Maximizing
b. Overgeneralizing
c. Discounting
d. Satisficing - questions and answers-D
____ refers to choosing the best alternative during rational decision-making
a. Maximizing
b. Satisficing
c. Diverting
d. Deskilling - questions and answers-A
____ represents the share values and beliefs that affect the perceptions, decisions, and
behavior of the people of a particular country
a. Organizational structure
b. Global consistency
c. Organizational culture
d. National culture - questions and answers-D
____ was the first to demonstrate that human factors related to work were more important than
the physical conditions or design of the work
a. Max Weber
b. Mary Parker Follett
c. Frank Gilbreth
d. Elton Mayo - questions and answers-D
_____ are government-imposed regulations that increase the cost and restrict the number of
imported goods
, a. Treaties
b. Licenses
c. Trade barriers
d. Subsidies - questions and answers-C
_____ are managers who started out strong in their careers but were knocked off the fast track
by the time they reached middle to upper levels of management
a. Derailers
b. Change agents
c. Top executives
d. Non-survivors
e. Conceptual leaders - questions and answers-A
_____ is getting work done with minimum of effort, expense, or waste
a. Negotiation
b. Effectiveness
c. Efficiency
d. Control
e. Dissemination - questions and answers-C
_____ is the exercise of control on the basis of knowledge, expertise, or experience
a. Nepotism
b. Synergy
c. Contingency
d. Bureaucracy - questions and answers-D
_____ is the process of identifying practices, processes, and standards in other companies and
adapting them to your own
a. Feedforward control
b. Operant conditioning
c. Benchmarking
d. Suboptimization - questions and answers-C
_____ is/are NOT a primary stakeholder in a corporation
a. Customers
b. Employees
c. Suppliers
d. The government
e. The media - questions and answers-E
_____ management involves thoroughly studying and testing different work methods to identify
the best, most efficient way to do a job
a. Bureaucratic
b. Authoritative
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