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IHI QI 102 Answered Exam Questions (Latest 2024) tutor Answers
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IHI QI 102 Answered Exam Questions (Latest 2024) tutor Answers
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IHI QI 102 Answered Exam Questions(Latest 2024) tutor Verified Answers
The Model for Improvement begins with three questions
designed to clarify the following concepts:
a. Mission, goal, strategy
b. Will, ideas, and execution
c. Aims, measures, changes
d. Plan, do, act - Correct Answer ✅c. Aims, measures,
changes
Which of the following statements is true?
a. The Model for Improvement is appropriate for many types
of clinical improvement efforts.
b. The Model for Improvement is one of multiple
improvement models applicable to health care.
c. Lean is a helpful methodology for improving value and
reducing waste in health care.
d. All of the above - Correct Answer ✅d. All of the above
An orthopedic clinic in a busy metropolitan area would like to
improve its patient scheduling process. More specifically, the
clinic wants to improve its efficiency and the satisfaction of
its patients.
,IHI QI 102 Answered Exam Questions
(Latest 2024) tutor Verified Answers
After assembling a team and working through the three
questions of the Model for Improvement, the orthopedic clinic
decides to implement an automated reminder phone call 24
hours prior to each clinical appointment. The clinic's
improvement team hopes that this small change will improve
scheduling.
What is the team's next step?
a. Report their results to clinic leadership and prepare a
poster for a national meeting.
b. Develop their project-level measures.
c. Test their change plan using the PDSA cycle.
d. Take a well-deserved break. - Correct Answer ✅c. Test
their change plan using the PDSA cycle.
When trying to improve a process, one reason to use PDSA
cycles rather than a more traditional version of the scientific
method (such as a randomized, controlled trial) is that:
, IHI QI 102 Answered Exam Questions
(Latest 2024) tutor Verified Answers
a. PDSA cycles are easier to run with a large team of people.
b. The results of PDSA cycles are more generalizable than
other methods.
c. PDSA cycles provide a mechanism to adjust improvement
ideas as the project progresses.
d. All of the above - Correct Answer ✅c. PDSA cycles
provide a mechanism to adjust improvement ideas as the
project progresses.
An orthopedic clinic in a busy metropolitan area would like to
improve its patient scheduling process. More specifically, the
clinic wants to improve its efficiency and the satisfaction of
its patients.
Applying the Model for Improvement to the clinic's
improvement goal, which of the following is the most
reasonable aim statement?
a. Modify the scheduling process to allow both front desk
staff AND nurses to directly schedule appointments.
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