3 types of communication -verbal -nonverbal (body language, eyecontact, etc. ) -written
Systems theory interconnected communication between patients, families, providers, and organizations.
-Message sender + environment give output to the receiver
What does the "input" in systems theory mean? Pr...
NSG-310 Exam 1 Review Questions and
Solutions
3 types of communication ✅-verbal
-nonverbal (body language, eyecontact, etc. )
-written
Systems theory ✅interconnected communication between patients, families, providers,
and organizations.
-Message sender + environment give output to the receiver
What does the "input" in systems theory mean? ✅Processing of information
What does the "throughput" in systems theory mean? ✅interpretation of information
What does the "output" in systems theory mean? ✅the response given
What is the "feedback" portion of the systems theory? ✅validation of the message
Social penetration theory ✅Conveying some personal info can deepen a relationship
-true, but nurses have professional boundaries
What is the purpose for LINEAR model of communication? ✅Focus on sending and
receiving of the message only.
Optimal in emergency.
What is the transactional model of communication? ✅Sender and receiver influence
one another's messages and responses. Two way process of effective communication.
Main goal of the healthcare system ✅Patient should be at the center of the team of
healthcare workers. Promote, maintain, and restore health.
Client centered care ✅Providing healthcare to a patient and family with their active
participation in planning care and making decisions.
-Person (patient and nurse)
-Health (complete physical, mental, and spiritual well being)
-Environment (context in which health relationship takes place)
-Nursing (caring is central to practice. art+science)
Science of Nursing ✅Knowledge of nursing
-client centered care, discipline, concepts + skills
Art of Nursing ✅Intuitive thinking from client's perspective, focus on uniqueness of
each client
Complex care involves: ✅-interdisciplinary care and communication
How did Florence Nightingale impact modern nursing? ✅-infection control
-hospital epidemiology (morbidity and mortality)
-hospice care
Who founded the first English training school for nurses? ✅Florence Nightingale
Mary Seacole ✅Jamaican nurse who helped wounded soldiers in Crimean war.
-used her own money to establish "hotels" for these men
-rejected by Nightingale
-did not refer to herself as a nurse because of Nightingale
-influential to hospital reform, care of military and establishing nurse training schools
-advanced knowledge in cholera
3 well known former enslaved women who provided nursing care to the union soldiers
during civil war: ✅-Harriet Tubman
-Susie king taylor
-Sojourner Truth
Mary Elizabeth Mahonney ✅First professionally trained black nurse
-1 out of three people who graduated in her class
-new england hospital for women and children (only one black and one jewish woman
was allowed to enter each class)
Why did the military make an appeal for nurses during the civil war? ✅-there were no
professional nurses
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