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EXERCISE. Lean and Six Sigma Concepts and Tools Questions and Answers 2024
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EXERCISE. Lean and Six Sigma Concepts and Tools
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EXERCISE. Lean and Six SigmaConcepts and Tools
What value could Six Sigma potentially give to an organization? - answerCan result in
lower operating costs
Greater customer loyalty
Six Sigma is unique as an improvement methodology with its focus on using statistical
values to measure success. What are some characteristics of Six Sigma? -
answerProcess performance is measured against a mean value
Six Sigma performance equals 99.9997% defect-free
The Six Sigma metric equals 3.4 defects per million opportunities
Six Sigma evolution began with the development of the PDCA cycle and SPC. In which
decade were these concepts developed? - answer1920s
You are considering Six Sigma for your organization. Which questions should you ask
to assess whether your organization is ready for Six Sigma? - answerIs our organization
strong enough to apply full-blown Six Sigma?
Is it critical that the organization makes changes now, based on key business needs?
Are our current improvement approaches and change management structures working
well?
Six Sigma applies the rigorous DMAIC methodology. Which words are part of the
DMAIC acronym? - answerDefine
Measure
Analyze
Improve
Control
The transfer function equation is Y=f(X). How would you explain the transfer function? -
answerInputs go through a function of transformation and generate specific outputs.
Pull - answerCustomer demand is the driving force behind the creation of products or
services.
Value - answerFeatures of the product or process that the customer expects and is
willing to pay for.
Value Stream - answerThe steps or activities in a process lined up from a customer's
order through to time of delivery.
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