Five Guys Test 1 Questions and Answers
Cashiers should repeat the order back to the customer before completing the order. - Answer-True
What is the significance of never having empty fry baskets on the line? - Answer-Empty baskets will eventually cause a bottleneck on the fry station
Genera...
Five Guys Test 1 Questions and
Answers
Cashiers should repeat the order back to the customer before completing the order. -
Answer-True
What is the significance of never having empty fry baskets on the line? - Answer-Empty
baskets will eventually cause a bottleneck on the fry station
Generally, how many times do you need to flip a patty on the grill? - Answer-2-4
The temperature of water for cut fries should not rise above _______. - Answer-55°F,
12.7°C
If the grill needs to be adjusted above or below 350°F to cook a patty correctly, what is
most likely the issue? - Answer-The grill is out of calibration
When cooking a hamburger, clear juice should tell you that the burger is done. -
Answer-TRUE
Match the temperature to the correct piece of equipment. - Answer-Grill 350° F (177° C)
Fryers 345° F (174° C)
Hot holding unit 140° F (67° C) or higher
How should the bacon be cooked? - Answer-crispy
After the pre-cooked fries have been properly cooled, approximately how many minutes
should they be final cooked? - Answer-2 1/2 - 3
Which of the following should you NOT do if a customer has concerns about allergens
in the food? - Answer-Make judgements about allergen safety for them
Floor cleaner should be mixed with ______ water. - Answer-cold
Quarterly late-night secret shops, also known as "phantom shops", are looking for the
same items as regular shoppers in addition to signs of _______. - Answer-early closing
If you run out of any food item EXCEPT bread, it is acceptable to purchase it locally to
keep the store running. - Answer-false
Which of the following is NOT a best practice for safe money handling? - Answer-
Requiring multiple employees to use the same drawer to simplify financials
, The fries should sit on the racks or above the oil until they appear ______, ______, and
______. - Answer-dull, soft,limp
What should you do if you have questions about shop results? - Answer-Contact your
district manager
Where do you submit issues if you have problems with bread quality? - Answer-Bread
Ordering Subscriber System (BOSS)
Burger patties should be cooked to an internal temperature of ______. - Answer-160°F,
71°C
Burgers should be ______ out with the patty press one time only. - Answer-evened
Which of the following are purposes of the Secret Shopper program? - Answer-Create
an employee culture of "personal ownership"
Reward employees for exceeding standards of quality and service
Gain customer perspective
What should be placed at all entrances during inclement weather? - Answer-Both A and
B (Wet floor sogns and Mats)
New employees should complete all their Five Guys University courses as quickly as
possible before they can begin training on the line. - Answer-false
Boxes of peanuts should be at least ______ full. - Answer-3/4
Who are the Five Guys? - Answer-Jim, Matt, Chad, Ben, and Tyler
Why do we perform a fry calibration every shift? - Answer-Because fry quality can
change from shift to shift
On section two, the patty should be flipped when you see a good amount of ______. -
Answer-blood
Which adjective best describes a perfectly cooked Five Guys burger? - Answer-
glistening
Which two certificates are all Five Guys managers required to have? - Answer-Quality
control, food safety
Match the term to the correct definition. - Answer-Wash - Remove surface dirt
Sanitize - Reduce pathogens to safe levels
If you have issues with greasy floors, doors that won't shut correctly, and haze in the air,
what is likely the problem? - Answer-Improperly balanced hood system
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