What is the primary function of fluorochemicals - correct answer-Resist penetration
and improve vacuum
Coffee and tea are what kind of stains? - correct answer-Tannin
How big is a micron? - correct answer-1 millionth of a meter
How can most problems on the job site be avoided? - correct answer-Pre-
understanding with the customer
How is fusion bonded carpet created - correct answer-Tufting between 2 tiles, then
cut.
How can I reduce wicking in carpets? - correct answer-Thorough cleaning with fast
dry time
Burn test smell: Celery - correct answer-Nylon
Burn test: Burnt meat - correct answer-Acrylic
Burn test: Burning hair - correct answer-Wool
Burn test: Sweet and fruity - correct answer-Polyester
What was added to 4th generation nylon? - correct answer-Fluorochemical
Where will you find the most dry soil in a home? - correct answer-Entrances
Most soils are ____? (Acidic, basic, alkaline) - correct answer-Acidic
Most cleaning agents are ___? (Acidic, basic, alkaline) - correct answer-Alkaline
What are the 5 methods of carpet cleaning? - correct answer-1. Absorbent
Compound
2. Absorbent pad/bonnet cleaning
3. Dry Foam/Encapsulation
4. Shampoo
5. Hot Water Extraction
Polyester is a by product of? - correct answer-Plastic bottle recycling
, Powder cleaning works through a process called - correct answer-Absorption and
adsorption
Stain blockers prevent stains from becoming - correct answer-Permanent
The ability of a carpet to spring back to it's original shape after traffic is called ____ -
correct answer-Resiliency
The most common dye used in nylon is - correct answer-Acid dye- continuous
process
The 4 fundamentals of a good cleaning process - correct answer-1. Dry Soil
Removal
2. Soil Suspension
3. Extraction
4. Drying
What is the numerical range of the pH scale - correct answer-0-14
The pH shows relative strength but not the ____ - correct answer-Concentration or
dilution
What % of dry soil is in the carpet? - correct answer-74-79%
What are the fundamentals of soil suspension? (4) - correct answer-Chemicals
Heat
Agitation
Time
What are the 3 categories of soil? - correct answer-1. Insoluble
2. Water soluble
3. Solvent soluble
What can cause streaks to occur in carpet cleaning? - correct answer-Not
overlapping strokes, plugged jets, plugged valves
What causes reappearing spots? - correct answer-Detergent residue or wicking
What changes when indicator dyes appear visible? - correct answer-Rapid pH
change (pH shock)
What color will the carpet be with color loss? - correct answer-Lighter
What component extends the life of carpet? - correct answer-Padding
What prevents the dye blockers' ability in 5th generation nylon? - correct answer-
Cationic or ph>10
What does heat do for cleaning processes? - correct answer-Speed it up
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