- Aligns organizational goals with individual goals and organizational processes
- Gives employees clear goals and feedback
- Generates useful data - answer-Three Main Benefits of Performance Management
- Company performance
- Reduced merit increases
- Reductions in head count
- Reduced ben...
WGU C202 Managing Human Capital All
- Aligns organizational goals with individual goals and organizational
processes
- Gives employees clear goals and feedback
- Generates useful data - answer-Three Main Benefits of Performance
Management
- Company performance
- Reduced merit increases
- Reductions in head count
- Reduced benefits
- Pay freezes - answer-Most common way employers fund variable pay
programs
- Conduct a Needs Assessment
- Develop Learning Objectives
- Design the Training Program
- Implement the Training
- Evaluate the Training - answer-Five Steps to Effective Training
- Human resources
- Physical resources
- Business continuity - answer-Disaster plans should cover:
- Organization as a whole
- Organization subunits
- Work teams or groups
- Work Processes
- Projects - answer-Performance managers focus on these five things:
- Preference of individual employees
- Size of the rewards for high performance
- Method of motivating individual job performance
,- Objectivity of the evaluation process that determines the rewards -
answer-Before designing an incentive pay plan to motivate
performance, it is important to consider the
- Recognize and reward high performers
- Increase the likelihood of achieving corporate goals
- Improve productivity
- Move away from an entitlement culture - answer-Top four reasons
organizations give for tying pay to performance ar
- right to identify business objectives
- right to determine the uses of material assets
- right to take disciplinary action for cause - answer-Management
rights cover three areas:
- Separate people from the problem
- Focus on interests, not positions
- Create options for mutual gain
- Insist on objective criteria - answer-Four fundamental principles of
integrative negotiation:
-Imminent danger situations
-Fatalities & Catastrophes
- Complaints
- Referrals of hazard information from others
-Follow-ups
-Planned or programmed investigations - answer-Order of Priority for
OSHA Inspections
[(Training Benefits - Training cost)/Training Cost] x 100 - answer-
Equation for ROI%
3 types of unions - answer-industrial, trade, and employee associations
4 common biases - answer-prejudice, stereotyping, perception of
possibilities, ignorance
5 components to drug free workplace - answer-1. written policy
,2. supervisor training
3. employee education
4. EAP
5. drug testing
5 of 7 reasons emp leave org - answer-lack of career dev
poor work climate
lack of challenging work
direction of org
lack of recognition
50% - answer-If at least ______ of workers sign a union authorization
card, the NRLB requires the employer to recognize the union without a
secret ballot election
ability - answer-a stable and enduring capability to perform a variety of
tasks (verbal or mechanical ability)
acceptance - answer-a clear expression of the accepting party's
agreement to the terms of the offer
accommodating - answer-neglecting one's own concerns to satisfy the
concerns of the other person
accountability - answer-an individual is expected to provide a regular
accounting to a superior about the results of what she or he is doing
and will be held responsible for the outcome
action plans - answer-a strategy for proactively addressing an
expected talent shortage or surplus
active job seeker - answer-someone actively looking for information
about job opportunities
adverse impact - answer-an employment practice has a
disproportionate effect on a protected group regardless of its intent
, affective commitment - answer-a positive emotional attachment to the
organization and strong identification with its values and goals
Affective Learning Objectives - answer-learning objectives that change
an attitude, relationship or appreciation
affirmative action - answer-proactive efforts to eliminate
discrimination and its past effects
affirmative action plan - answer-describes in detail the actions to be
taken, procedures to be followed and standards to be met when
establishing an affirmative action program
age discrimination in employment act of 1967 - answer-protects people
age 40 and older. EEOC
agency shop - answer-shop that requires nonunion workers to pay a
fee to the union for its services in negotiating their contracts
americans with disabilities act of 1990 - answer-prohibits
discrimination of a qualified individual with or perceieved as having a
disability. EEOC
Anticipatory, Encounter, Settling In - answer-Three phases of
Socialization
applicant tracking system - answer-software that helps manage the
recruiting process
aptitude-treatment interactino - answer-the concept that some training
strategies are more of less effective depending on a learner's
particular abilities, personality traits and other characteristics
arbitration - answer-an impartial third party acts as both judge and jury
in imposing a binding decision on both negotiating parties
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