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DELL TECH DIRECT FOUNDATIONS EXAM
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DELL TECH DIRECT FOUNDATIONS EXAM
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DELL TECH DIRECT FOUNDATIONS EXAMChoose all that apply: You are fixing a computer running on Windows 10 or later and it
is not booting. Which BIOS settings will you change? - answer- unknown
What could the issue be if the system does not load into the operating system despite
passing the ePSA? - answer- (NOT: Failed hard drive)
When should you use RTC Reset? - answer- To recover from No POST/No Boot.
Choose all that apply: The PC Doctor USB solution offers: - answer- DOS Test.
Windows Test.
Individual Diagnostics.
Double Fault - answer- a condition in which one or more drives in a RAID array contains
data errors, and another drive in the array is no longer an active member of the array
due to drive failure, foreign configuration, drive removal, or any other reason.
What should a user do to preserve BIOS settings before recovering the system?
Answer - answer- Set the "Reset NVRAM" option to "Disabled" before starting the
recovery process.
Choose all that apply: The BIOS Recovery 2 does not support recovery from
_________. - answer- Hard Disk Drive with password set.
Encrypted Hard Drive.
Choose all that apply: Select all the steps involved in unpacking parts. - answer- All of
them
Choose all that apply: Which of the following statements are true about the New PSU
BIST? - answer- (NOT: During PSU BIST, If PSU LED light will stay ON - PSU is
functioning properly.)
State True or False: M.2 is data transfer protocol while NVMe is a form factor. - answer-
False
How do you enable BIOS Auto-Recovery? - answer- Power on system -> Press and
hold down Esc + Ctrl.
Choose all that apply: What should the technicians do before replacing any suspected
failed part in a no POST situation? - answer- Capture the fault exhibited by running
Diagnostics indicators, check for Error Codes and check BIOS settings.
Re-run diagnostic sequences with removal of individual parts to isolate issue.
Reseat parts and cables.
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