MGT-420 Midterm || QUESTIONS WITH ANSWERS 100% CORRECT.
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Course
MGT420
Institution
MGT420
The process of management involves the functions of planning, _______ , leading and controlling correct answers Organizing
An effective manager achieves both high performance results and high levels of _________ among people doing the required work correct answers Satisfaction
Performance eff...
MGT-420 Midterm || QUESTIONS WITH ANSWERS
100% CORRECT.
The process of management involves the functions of planning, _______ , leading and
controlling correct answers Organizing
An effective manager achieves both high performance results and high levels of _________
among people doing the required work correct answers Satisfaction
Performance efficiency is a measure of the ______ associated with task accomplishment
correct answers Resource costs
The requirement that a manager answers to a higher level boss for performance results
achieved by a work team is called _______ correct answers Accountability
Productivity is a measure of the _______ and _______ of work produced, relative to the cost
of inputs correct answers Quantity, quality
_______ managers pay special attention to the external environment, looking for problems
and opportunities and finding ways for the organization to best deal with them correct
answers Top
The accounting manager for a local newspaper would be considered a _______ manager,
whereas the editorial director for sports would be considered a ______ manager correct
answers Staff, Line
When a team leader clarifies desired work targets and deadlines for members of a work team,
they are fulfilling the management function of _______ correct answers Planning
The process of building and maintaining good relationships with others who may help
implement a managers work agendas is called _______ correct answers Networking
I'm Katz framework, top managers tend to rely more on their ________ skills than do first
line managers correct answers Conceptual
The management function of _______ is being performed when a retail manager measures
daily sales in the women's apparel department and compares them with daily sales targets
correct answers Controlling
The assumption that people are complex with widely varying needs is most associated with
the _______ management approaches correct answers Behavioral
The father of scientific management is ______ correct answers Taylor
When the registrar of a university deals with students by an identification number rather than
a name, which characteristic of bureaucracy is being displayed and what is its intended
benefit? correct answers Impersonality, fairness
, If an organization was performing poorly and Henri Fayol was called in as a consultant, what
would he most likely suggest to improve things? correct answers Teach managers to better
plan and control
Advice to study a job, carefully train workers to do that job, and link financial incentives to
job performance would most likely come from ________ correct answers Scientific
management
The highest level in maslows hierarchy includes _______ needs correct answers Self-
actualization
Which management theorist would most agree with the statement "if you treat people at
grownups they will perform that way"? correct answers Argyris
Resource acquisition and customer satisfaction are important when an organization is viewed
as a(n) _________ correct answers Open system
When managers try to avoid hearsay and make decisions based on solid facts and
information, this is known as _______ correct answers Evidence based management
If you know something because of a gut feeling, your knowledge is hard on _______ correct
answers Intuition
Laura regularly questions her professors in class and challenges conventional wisdom. She is
demonstrating which of the four attributes of critical thinking? correct answers Intellectual
independence
Mark admitted to some flaws in the plan he presented on increasing the company's strategic
growth and altered his opinion based on new market research. He is demonstrating which of
the four attributes of critical thinking? correct answers Intellectual humility
Asking "is this the most important problem to consider?" is an attempt to address which
intellectual standard? correct answers Completeness
The management function of _______ is concerned with creating enthusiasm for hard work
among organizational members correct answers Leading
In the management process, _______ is concerned with measuring performance results and
taking action to improve future performance correct answers Controlling
Among Mintzberg's ten managerial roles, acting as a figurehead and liaison are examples of
______ roles correct answers Interpersonal
A _______ skill is an ability to perform specialized tasks using knowledge or expertise
gained from education or experience correct answers Technical
When decision authority is allocated amongst top managers only and there is little delegation
of authority, the organization is highly ________ correct answers Centralized
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