MGT 325 Final Exam Study Guide || QUESTIONS AND ANSWERS 100% CORRECT!
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Course
MGT 325
Institution
MGT 325
Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization's goods or services. correct answers False
Service operations require additional inventory because of the unpredictability of consumer demand. correct answers False
Managing t...
MGT 325 Final Exam Study Guide || QUESTIONS AND
ANSWERS 100% CORRECT!
Operations managers are responsible for assessing consumer wants and needs and selling and
promoting the organization's goods or services. correct answers False
Service operations require additional inventory because of the unpredictability of consumer
demand. correct answers False
Managing the supply chain has become more important as a result of firms increasing their
levels of
Select one:
a.shipping.
b.promotions.
c.marketing.
d.overtime.
e.outsourcing. correct answers e
Companies are either producing goods or delivering services. This means that only one of the
two types of operations management strategies are used. correct answers False
Many operations management decisions can be described as trade-offs. correct answers True
Buying goods or services instead of producing or providing them in-house is called
Select one:
a.outsourcing.
b.downsizing.
c.internationalization.
d.vertical integration.
e.entrepreneurship. correct answers a
Business organizations consist of three major functional areas which, ideally
Select one:
a.support one another.
b.are mutually exclusive.
c.exist independently of each other.
d.do not interface with each other.
e.function independently of each other. correct answers a
Supplying operations with parts and materials, performing work on products, and/or
performing services are part of the firm's
Select one:
a.internal supply chain.
b.market development.
c.outsourcing.
d.external process orientation.
e.division of labor. correct answers a
, Among Ford's many contributions was the introduction of mass production, using the
concepts of interchangeable parts and division of labor. correct answers True
Measurements taken at various points in the transformation process for control purposes are
called
Select one:
a.feedback.
b.directions.
c.controls.
d.plans.
e.budgets. correct answers a
For firms competing in worldwide markets, conducting __________________ is more
complex, since what works in one country or region might not work in another.
Select one:
a.strategy implementation
b.environmental analysis
c.sustainability analysis
d.growth forecasting
e.productivity analysis correct answers b
The fundamental purpose for the existence of any organization is described by its:
Select one:
a.corporate charter.
b.policies.
c.bylaws.
d.procedures.
e.mission statement. correct answers e
An example of an operational operations management decision is inventory level
management correct answers True
Mission statements should be as specific as possible regarding exactly how they will be
accomplished. correct answers False
An example of a tactical operations management decision is determining employment levels.
correct answers True
Where a firm locates would typically not affect that firm's
Select one:
a.transportation costs.
b.costs.
c.strategy.
d.convenience for customers.
e.delivery times. correct answers c
Which of the following is not a key factor of competitiveness?
Select one:
a.price
b.product differentiation
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