Seminar Testbank Exam Questions
With Verified Answers
1. Which of the following is not true about quality assurance?
a. Nursing plays a very significant role in quality management system sustenance and upscaling
b. Welfare of nurses is as insignificant as capacitating them to become leaders at the forefrontof
the road towards a highly reliable organization and effectively working system.
c. Effective tools and strategies are widely made available for utilization and organizations must
facilitate learning and development among the workforce.
d. To realize improvement, issues and challenges confronting organizational culture,
commitment and leadership must be addressed. - answer✔✔b. Welfare of nurses is as
insignificant as capacitating them to become leaders at the forefront
of the road towards a highly reliable organization and effectively working system
2. Positive patient care outcomes strives to produce _________
a. Holistic care
b. Multidisciplinary care
c. Culturally sensitive care
d. Care for all - answer✔✔a. Holistic care
. Effective tools and strategies are widely made available for utilization and organizations must
facilitate which of the following in quality assurance?
a. Positive reinforcement
b. High pay
c. Insurance and benefits
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,d. Learning and development among the workforce - answer✔✔d. Learning and development
among the workforce
Human capital supremacy are pillars towards safeguarding the Nursing and Health Care
Kingdoms. This could only be possible through ____________
a. Working and highly reliable system
b. Client-centered programs and innovations
c. Welfare and excellence
d. Direction and support - answer✔✔c. Welfare and excellence
.Which of the following is NOT a priority or commitment related to positive patient care
outcomes?
a. Leadership excellence
b. Quality management
c. High impact services
d. Feedbacking - answer✔✔d. Feedbacking
Which of the following is NOT one of the seven key actions aimed at improving patient
outcomes?
a. Reduce medical errors and improve patient safety
b. Offer Telehealth and Other Technologies
c. Implement effective acute disease management
d. Create opportunities for staff support and development - answer✔✔c. Implement effective
acute disease management
Nurse Cruz is currently applying to be a quality assurance nurse. She must know that should she
be accepted, her role includes the following except:
a. Initiating changes within a department to promote efficiency
b. Evaluating practice done by nurses in a department to optimize patient care
c. Providing bedside care to patient to personally ensure that quality care is given
d. Ensuring that hospital standards are consistently me - answer✔✔c. Providing bedside care to
patient to personally ensure that quality care is given
A student nurse is having her duty in their university hospital and she recently heard that an
accreditation will be done in their department. She understands that accreditation is done to:
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,a. To make assessment
b. To ensure quality
c. To meet hospital needs
d. To make care cost effective - answer✔✔b. To ensure quality
In a seminar for nurses tackling quality assurance, it was emphasized that SOP or Standard
Operating Procedure are important in ensuring quality. The nurse participated in the seminar
understood correctly SOP when she said:
a. "It is a system of fulfilling the requirements and anticipations of customers."
b. "It is performing the correct action accurately and immediately without delay or error"
c. "It is achieving an ideal equilibrium between the actual outcomes and a system of principles
and beliefs."
d. "It is a detailed written instruction that aims to ensure consistency in carrying out a particular
task." - answer✔✔d. "It is a detailed written instruction that aims to ensure consistency in
carrying out a particular task."
Originating in Japan, 5S is a methodology implemented to achieve a productive work
environment towards workplace organization and improvement. All of the following are pillars
of 5S, except:
a. Shine
b. Set in motion
c. Sustain
d. Standardized - answer✔✔b. Set in motion
5S - sort, set in order, shine, standardized, sustain
Which is not part of the DMAIC process?
a. Determine
b. Measure
c. Analyze
d. Improve - answer✔✔a. Determine
DMAIC is an acronym that stands for Define, Measure, Analyze, Improve, and Control.
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, What are the 5S?
a. Sort, Set in order, Shine, Standardized, Sustain
b. Set in order, Standardized, Sterilize, Sustain, Summarize
c. Summarize, Shine, Sort, Service, Succeed
d. None of the above - answer✔✔a. Sort, Set in order, Shine, Standardized, Sustain
. ______ is an approach to creating continuous improvement based on the idea that small,
ongoing positive changes can reap significant improvements.
a. Quality Assurance Approach
b. Kaizen
c. PDSA cycle
d. Compliance Model - answer✔✔b. Kaizen
What do you call an iterative, four-stage problem-solving model used for improving a process or
carrying out change? a. Quality Assurance Approach
b. Kaizen
c. PDSA
d. Compliance Model - answer✔✔c. PDSA
_________ is responsible for planning and managing resources, organizing nursing care,
supporting teamwork, evaluating the services provided, and contributing to the achievement of
optional results for both the organization and the patients.
a. Nurse manager
b. Nurse advocate
c. Nurse educator
d. None of the above - answer✔✔a. Nurse manager
TRUE OR FALSE: It is the nurse manager that is responsible for planning and managing
resources, organizing nursing care, supporting teamwork, evaluating the services provided, and
contributing to the achievement of optimal results for both the organization and the patients.
a. True
b. False - answer✔✔a. True
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