Phlebotomy Training NHCO Test questions
and answers
what is phlebotomy? - drawing or removing blood from the circulatory system for
analysis and diagnosis
What can you call capillary draw? - finger stick or dermal puncture
What are the duties of a phlebotomist? - 1. assemble equipment 2. verifies and
records the patient's identity 3. conducts patient interviews 4. takes vital signs 5.
screens donors
Patients have the ability to refuse medical treatment at any time: T or F - True
What does HIPPA stand for? - Health Insurance Portability and Accountability Act
What is PHI and give examples of such. - Protected health information;
treatments, test results, medications, procedures, appointment times and dates
What percent of communication is nonverbal? - 80%
,Phlebotomy Training NHCO Test questions
and answers
What is the TJC and it's purpose? - The joint commision (founded in 1951) to look
out for patients and establish standards and practices of operation
What is CLSI? - Clinical and Laboratory Standards Institute is non-profit to develop
standards taken directly from the fields they oversee
How many types of consent are there? - 5
What is infromed consent - voluntary permission after receiving information
What is expressed consent? - permission given verbally or in writing
What is implied consent? - permit procedure without verbal or written consent,
but instead patient holding out arm or going to emergency room
What is HIV Testing Consent? - special permission needed to administer a test that
detects HIV
, Phlebotomy Training NHCO Test questions
and answers
What is parental consent for minors? - A parent or legal guardian must permit
procedures administered to underage patients.
What is the mistake most phlebotomists make? - failing to verify the DOB
What ways can you verify patient information? - by their wristband or by having
them state/spell their full name and DOB
DO NOT HIDE MISTAKES instead... - report the incident immediately
What is OSHA? - Occupational Safety and Health Administration; mandates
regulations across every workspace from office furniture to bloodwork in a lab
What are the four types of OSHA inspection? - The Complaint, The Fatality or
Accidents, The Programmed, The Imminent Danger
The Complaint inspection: - after an employee files a formal complaint with OSHA
*most common
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