BATES INTERACTIVE QUESTION BANK CHAPTERS 1-1
2024/2025 (WITH ACCURATE ANSWERS)
Chapter 1: Approach to the Clinical Encounter
1. A23-year-old physician assistant (PA) student found that she felt nervous when
called upon to examine men in her age group. On one occasion, she encountered a
young male patient who appeared embarrassed to see her walk into the room. What
should the PA do to minimize their mutual discomfort?
a. Adjust lighting so it is tangential
to the patient’s body. b. Explain how
the examination will proceed.
c. Ask the patient where he comes from.
d. Explain that she is a PA student.
e. Provide ongoing interpretation of findings.
2. A 34-year-old male with a history of complex social and medical needs (including
current substance abuse) presents to a primary care teaching clinic. The patient has
experienced a number of adversarial relationships with prior clinicians, including
voluntarily leaving two practices within the previous year and being asked to leave
care at a third clinic due to misbehavior. The attending physician desires to utilize
the approaches to this patient that are most likely lead to comprehensive care and
patient compliance. Which of the following is the most appropriate interview style
for the attending physician to use?
a. Focusing on the need for immediate diagnostic certainty over personal
connection
b. Taking charge of the interaction to meet the clinician’s desire
to acquire diagnostic information c. Following the patient’s lead to
understand their thoughts, ideas, concerns, and requests
d. Deferring respect, empathy, humility, and sensitivity in favor of the acquisition of
concrete details about the patient’s
condition
e. Taking a symptom-focused approach to reduce the involvement of the patient’s
emotional difficulties
,3. A 17-year-old male presents to a sexually transmitted disease clinic at the behest
of his brother, who convinced the patient to attend the clinic after he disclosed that
he prefers homosexual partners but is afraid that his last partner may have given
him an infection. The patient expresses to the intake nurse that he is unashamed of
his sexual orientation and will not stay through the visit if he feels that he is
dismissed or discriminated against because of it. The nurse practitioner receives
this communication prior to entering the examination room and decides to employ
active listening to best connect with the patient at this critical juncture in his care
with the clinic. Which of the following is an example of an active listening
technique?
a. Ignoring visual cues to focus on the patient’s exact words
b. Setting aside the patient’s emotional state to focus on his medical needs
c. Paring down the patient’s concerns to concrete medical needs
d. Using nonverbal communication to encourage the patient to expand their
narrative
e. Considering a differential diagnosis while the patient is speaking to maximize
the patient’s time with the provider
4. A 42-year-old female mathematician presents for follow-up care regarding a new
diagnosis of systemic lupus erythematosus 6 months ago after a lengthy diagnostic
process during which she was debilitated with fatigue and joint pain. Since her
diagnosis, she has been minimally compliant with medications and has switched
her rheumatology provider twice. She continues to feel ill, and, in explanation for
her lack of adherence to the prescribed treatment, she simply says, “I don’t like
it.” At this initial visit with her third rheumatology provider, the clinician elects to
explore the issues behind her noncompliance before engaging in diagnostics and
treatment using the FIFE model. Which of the following best defines the elements
of the FIFE model?
a. Focus, intensity, function, and evaluation
b. Facts, intensity, focus, and evidence
c. Feelings, ideas, function, and expectations
d. Feelings, impression, fantasy, and emotion
e. Facts, intelligence, fortuity, and eventuality
,Chapter 2: Interviewing, Communication, and Interpersonal Skills
1. A39-year-old nurse who is a well-established patient complains of irregular
menstrual periods and pelvic pain. She says that she is having trouble sleeping and
asks whether she could be given a “sleeping pill.” The patient also says she is
thinking of leaving her job. What is the best “next step” in caring for this patient?
a. Perform a pelvic examination.
b. Obtain a urine sample for testing.
c. Obtain a more complete description of problems.
d. Obtain blood for testing.
e. Ask about recent travel destinations.
2. A 29-year-old female professional athlete presents to a new primary care provider
with chronic menstrual complaints. She remarks to the nursing staff that, in the past,
she has experienced a dismissal of her complaints because of her high level of
physical fitness and conditioning. She is seeking a care provider who will explore
the issue in more detail and work with her particular concerns. Which of the
following is the description of the patient-centered care this individual seeks?
a. Structured and clinician-centered with
open-ended questions b. Validating and
empathetic with open-ended questions
c. Dismissive and concrete with open-ended questions
d. Affirming and reassuring with close-ended questions
e. Factual and structured with active listening
3. A 36-year-old female air traffic controller presents to her primary care provider
for a routine visit 3 months after losing her spouse to a lengthy battle with a
neurodegenerative disease. The patient denies any psychiatric symptoms on review
of systems and, in fact, states that she has slept better in the last month than she had
in the previous years. She endorses a healthy support system, including the
extended family of her deceased spouse, with whom she is still close. She becomes
wistful and briefly tearful when speaking of the plans that they had when they first
married that were never fulfilled; she then changes the subject rapidly to whether
her Pap smear is due. Which of the following is an example of an empathetic
response to this patient?
a. Assuming that the event caused her to become depressed and expressing the
same feeling on behalf of the patient
, b. Recognizing the patient’s emotions by asking or confirming how she feels about
the event
c. By allowing the crying patient to look around the room for tissues to permit
her an excuse to hide her face and defer her emotions
d. Presuming that the patient’s emotions meet social expectations, such as
being depressed and even traumatized by her spouse’s death
e. Narrowing the understanding of the patient’s emotional response to only
thoughts and feelings that have been
verbalized
4. A63-year-old male presents to establish care at a new primary care clinic to
discuss issues with pain and fatigue. The clinician conducting the visit begins with
general historical questions but quickly becomes suspicious that the patient is
suffering from decompensated heart failure. When the patient mentions that he has
had vague chest pain since last night, the clinician feels that the focus must be
redirected to this potentially emergent condition. Which of the following interview
techniques is the most appropriate to effectively manage this visit?
a. Providing serial reassurances such as, “Don’t worry, you’re going to be fine.”
b. Asking a series of negative questions such as, “You don’t have any swelling in
your feet, do you?”
c. Nonverbally cuing the patient to focus on his narrative regarding a motor
vehicle accident
d. (MVA) that led to back pain
e. Asking leading questions that focus on the presumed diagnosis of chest pain
