QDM Expert Exam Questions And Answers. Verified and Updated
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Course
QDM
Institution
QDM
QDM Expert Exam Questions And Answers.
Verified and Updated
Which QDM Principle encourages us to seek the truth and end the blame game? -
answerView Failures as Opportunities
Choose the best description of ABLE - answerA flexible problem solving model
When planning the implementation of an imp...
QDM Expert Exam Questions And Answers.
Verified and Updated
Which QDM Principle encourages us to seek the truth and end the blame game? -
answer✔✔View Failures as Opportunities
Choose the best description of ABLE - answer✔✔A flexible problem solving model
When planning the implementation of an improvement opportunity, one useful tool to begin with
is a _________________________. - answer✔✔Milestone Chart
Which chart is best used to present causes of complaints? - answer✔✔Pareto Chart
A QAT was developed to determine a better on-boarding process for new hires. What tool would
be helpful in presenting the business case for your improvement opportunity to your stakeholders
and summarizing your project for organizational learning? - answer✔✔Business Review
Template
What is a typical tool for identifying potential root causes? - answer✔✔Affinity diagram
Which tool best identifies stakeholder needs in the Launch Phase? - answer✔✔Communication
Plan
A team has just completed in depth root cause analysis on their opportunity. They've used data to
confirm their root cause. The next typical step in the Build phase is to ___________________. -
answer✔✔Explore a range of potential solutions
A ______________ is a table summarizing data that needs to be collected, whether it's readily
available or not. - answer✔✔Data Collection Plan
Repacking equipment to move to storage is an example of what type of activity? -
answer✔✔Non-Value Add
All of the following are descriptions of a Team Leader except: - answer✔✔Ensures the team
thinks beyond what they know is true today
How is quality defined within QDM? - answer✔✔Quality is a measure of how well we meet
customer requirements
Which tool is most beneficial during the Build Phase? - answer✔✔Fishbone Diagram
EXAM STUDY MATERIALS July 24, 2024 1:33:58 PM
, Which principle takes us out of our boundaries and prompts us to consider the larger picture? -
answer✔✔Quality Involves Teamwork
What is the final step of the Evaluate phase? - answer✔✔Recognize/reward all participants
______________________ are variables that occur sometime during the process that affect an
output measure. - answer✔✔In process measures
_____________ is a tool that identifies all stakeholders and defines the starting and ending
points in a process. - answer✔✔SIPOC
Which of the following is not a QDM principle? - answer✔✔Reduce Waste
Which of the following is not a common pitfall of data collection? - answer✔✔Forgetting where
you put the data
What is the third step of a gap analysis? - answer✔✔Highlight any gaps
The following tools are typically used within the Assess Phase: - answer✔✔SIPOC, Waste
Walk, FedEx Customer Corridor Map, Charter
________________________ can be defined as, observations that are numerically distant from
the rest of the data set. - answer✔✔Outliers
What does the acronym ABLE represent? - answer✔✔Assess, Build, Launch, Evaluate
The definition of root cause is: - answer✔✔The single cause that, once corrected, will yield the
greatest improvement
What component of QDM helps to solve key business challenges? - answer✔✔ABLE problem
solving model
Which action does not embody the QDM principle Be Scientific? - answer✔✔Following your
instinct
Pg. 20
At which stage of team evolution are mistakes considered "learning"? - answer✔✔Forming
Pg. 74
The project plan is the output of which phase of the project management process? -
answer✔✔Planning
EXAM STUDY MATERIALS July 24, 2024 1:33:58 PM
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