Failure Mode and Effects Analysis (FMEA) - Used to seek and identify potential failures
before they occur.
Central line-associated bloodstream infections (CLABSI) have increased in the critical
care units. As a result, additional education has been requested. What method of needs
assessment by the NPD practitioner is most effective in determining the content of the
education? - Observe nursing practice: Observation allows the observer to compare
actual practice to desired practice and identify gaps, if present.
(Reference: Core Curriculum for NPD 5th ed., p. 102; Gap Analysis and Learning
Needs Assessment Quick Reference Guide, 2nd ed., p. 25)
An NPD department has planned a retreat to review the department's mission, vision,
and goals. In revising the vision, which phrase should be included? - To become a
revenue generating department.
Future view should be included in the vision statement!
Reference: Leadership in NPD, p. 112
What closes the communication loop and conveys to the sender whether the message
has been understood? - Feedback
Reference: Core Curriculum for NPD, 5th ed., p. 72-73
Managers are confused about which skills certified nursing assistants (CNA) are
allowed to perform within the organization. Which document provides this information
for the NPD practitioner? - Organizational Policy
Rationale: While each state has different regulations, organizations may more narrowly
define scopes of practice. Since the organizational policy may be more limiting that
state law, organizational policy is correct.
Reference: Core Curriculum for NPD, 5th ed., p. 84
Rank Ordering - Multivoting is a decision-making tool best for 10 or more ideas.
Individuals can vote for 1/3 the total number of ideas to ultimately reduce the list. In rank
ordering, the group agrees on evaluation criteria and rank orders the items with one
being the top choice. Items are ranked individually, recorded, and scores added. The
lowest scored items are the preferred topics. In structured discussion, each individual
shares their perspective without discussion from the rest of the group. Agreements are
summarized, and the best idea is selected. This method is best used with five or less
ideas. Nominal group technique is an idea-generating tool, not a decision-making tool.
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