The same tools and strategy
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that apply to production. sales, and distribution are
applied to environmental management, allowing environmental managers to then
speak the same language as the rest of the business. This crosses the real hist...
THERIGHTTIMEFOR TQM?
Lynn Johmnson, editor zyxwvQuestions and Answers
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In this quarterly c o l m , I will be inviting yorethe TQEM r e a d e r 4 ask our
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distinguished board of advisors and contributors questions of current interest
pertaining to TQM andenvironmental management. As editor, I will then share the
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questions with the board at large and compile the answers here. For this issue, the
editorial staffhas chosen three basic quesrions (and even helped out with an answer
or two). Please take a moment to write down what you think will be an interesting
question, or set of questions, and address it to me: TQEM Questions & Answers
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Editor, 22 West21st Street, New York,NY 10010. I will credit you with the question
and send out an extra copy of TQEM.
W H Y IS THIS THE RIGHT TIME (OR IS IT THE WRONG TIME?!) FOR
A MAINSTAY OF ENVIRONMENTAL SERVICES?
TQM TO BECOME
TQM is the only effective way to achieve the primary emerging goal of all
environmental activists-pllution prevention.
Nancy Bryson, Crowell & Moring
TQM is well established as a superior process for managing all functions of a
business. In our own experience at Xerox, our TQM process-Leadership Through
Quality-has been translated to Environmental Leadership Through Quality.
James MacKenzie, Xerox C o p .
TQM is now a well-understood and lubricated process. Health, safety, and
environmental issues have to do with qualities of the production environment. As
such, TQM can enhance their achievement.
Ann Smith, Allied Signal Environmental Services, Inc.
Source Reduction, Re-Engineering, Process Improvement. and other environ-
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mental programs all demand the discipline of TQM to ensure successful and rapid
policy development and deployment.
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Thomas Davis, AT&T
It is the right time because allbusinesses must focus on the environment and how
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.-annsonis the
dbcctor of the E2
Managemew Corporation
in Georgetown. Ontario.
they mat it. It’s not just a few EPA labs that should be concerned about our
environment. Environmental regulations affect us all.
Cindy Anderau, Perkin Elmer
Effort is required just to maintain our recent environmental progress. New
problems surface weekly, but the resources necessary to overcome these difficulties
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