Shrm Cp 2024- Everything With Complete Solutions
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Career Planning - correct answers Actions & activities that individuals perform in order to give direction to their work
lives.
Brain drain - correct answers Exit of educated & skilled citizens from emerging & developing countries for better paying
jobs in developed countries.
Cost-of-living adjustment (COLA) - correct answers Pay adjustment given to eligible employees regardless of
performance or organizational profitability; usually linked to inflation.
Broadbanding - correct answers Combining several salary grades or job classifications with narrow pay ranges unto one
brand with a wider salary spread.
Behavioral interview - correct answers Type of interview that focuses on how applicants previously handled real
situations.
Competency-based interview - correct answers Type of interview in which the interviewer asks questions related to
competencies for the position and asks candidates to provide examples of times they demonstrated the competencies.
ADDIE model - correct answers 5 step instructional design process that governs the development of learning programs.
Analyze, Design, Develop, Implement, and Evaluate.
Blended learning - correct answers Planned approach to learning that included a combination of instructor-led training,
self-directed study, and /or on-the-job training.
Strategy - correct answers A plan of action for accomplishing an organization's long-range goals.
,SWOT analysis - correct answers Process for assessing an organization's strategic capabilities in comparison to threats
and opportunities identified during environmental scanning.
Vision statement - correct answers Vivid, guiding image of an organization's desired future, the future it hopes to attain
through its strategy.
Organizational values - correct answers Beliefs that are important to an organization and often dictate employee
behavior.
Strategic management - correct answers The actions that leaders take to move their organizations toward those goals
and create value for all stakeholders.
Strategic planning - correct answers The process of setting goals and designing a path toward a competitive position.
Net profit margin - correct answers Ratio of net income (gross sales minus expenses and taxes) to net sales.
Leading indicator - correct answers Type of metric that describes an activity that can change future performance and
indicate higher degree of success in achieving strategic goals.
Environmental scanning - correct answers Process that involves a systematic survey and interpretation of relevant data
to identify external opportunities and threats and to assess how these factors affect the organization currently and how
they are likely to affect the organization in the future.
Benchmarking - correct answers Process that compares performance levels and/or processes of one entity with those of
another to identify performance gaps and set goals aimed at improving performance.
Blue ocean strategies - correct answers Strategies that generate competitive advantage by creating a new marketplace
arena in which there are no other competitors.
Weingarten rights - correct answers Union employees' right in U.S. to have a union representative or coworker present
during an investigatory interview.
,Worker Adjustment and Retraining Notification (WARN) Act - correct answers U.S. act that requires some employers to
give a minimum of 60 days' notice if a plant is to close or is mass layoffs will occur.
Uniformed Services Employment and Reemployment Rights Act (USERRA) - correct answers U.S. act that protects the
employment reemployment, and retention rights of persons who serve or have served in the uniformed services.
Vesting - correct answers Process by which a retirement benefit becomes nonforfeitable.
Stakeholders - correct answers All those affected by an organization's social, environmental, and economic impact
shareholders, employees, customers, suppliers, regulators, and local communities.
Triple bottom line - correct answers Economic, social, and environmental impact metrics used to determine an
organization's success.
Risk scorecard - correct answers Tool used to gather individual assessments of various characteristics of risk (e.g.
frequency of occurrence, degree of impact/loss/gain for the organization, degree of efficacy of current controls).
Protected class - correct answers People who are covered under a particular federal or state anti-discrimination law.
Prudent person rule - correct answers States that an Employee Retirement Income Security Act plan fiduciary has legal
and financial obligations not to take more risks when investing employee benefit program funds than a reasonable
knowledgeable, prudent investor would under similar circumstances.
Quid pro quo harassment - correct answers Type of sexual harassment that occurs when an employee is forces to
choose between giving in to a superior's sexual demands and forfeiting an economic benefit such as a pay increase, a
promotion, or continues employment.
Portal-to-Portal Act - correct answers U.S. act that defines what is included as hours worked and is therefore
compensable and a factor in calculating overtime.
Patient Protections and Affordable Care Act (PPACA) - correct answers 2010 U.S. law aimed at reducing the number of
uninsured individuals and decreasing health care costs. The law requires virtually all citizens and legal residents to have
, minimum health coverage and requires employers with more than 50 full-time employees to provide health coverage
that meets minimum benefit specifications or pay a penalty.
Pension Benefit Guaranty Corporation (PBGC) - correct answers Set up by U.S. Employee Retirement Income Security Act
(ERISA) to insure payment of benefits in the even that a private-sector defined benefit pension plan terminates with
insufficient funds to pay the benefits.
Phillips v. Martin Marietta Corporation - correct answers 1971 U.S. case that stated than an employer may not, in the
absence of business necessity, refuse to hire women with preschool aged children while hiring men with such children.
Occupational Safety and Health Administration (OSHA) - correct answers U.S. agency that administers and enforces the
Occupational Safety and Health Act of 1970.
Offshoring - correct answers Situation in which a company relocated processes or production to an international location
by means of subsidiaries or 3rd party affiliates.
Older Workers Benefit Protection Act (OWBPA) - correct answers U.S. act that amended the Age Discrimination in
Employment Act to included all employee benefits; also provided standards that an employee's waiver of the right to
sue for age discrimination must meet in order to be upheld by a court.
make it illegal for an
employer to:
Use an employee's age as a basis for discrimination in benefits
Target older workers for staff-cutting programs,
NLRB v. Weingarten - correct answers Landmark 1975 U.S. labor relations case the dealt with the right of a unionized
employee to have another person present during certain investigatory interviews.
Nonexempt employees - correct answers Employees covers under U.S. Fair Labor Standards Act regulations, including
minimum wage and overtime pay requirements.
National Defense Authorization Acts (NDAA) - correct answers U.S. acts that expanded FMLA leave for employees with
family members who are covered members of the military.
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