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2024 KAA - CREMATORY AND CEMETERY WEEK 11 EXAM WITH CORRECT ANSWERS
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2024 KAA - CREMATORY AND CEMETERY WEEK 11 EXAM WITH CORRECT ANSWERS
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2024 KAA - CREMATORY ANDCEMETERY WEEK 11 EXAM
WITH CORRECT ANSWERS
three options for dealing with risk - CORRECT ANSWERS-(1) Avoiding risk
entirely
(2) Assume risk yourself
(3) Transfer risk to insurance
contractual obligations - CORRECT ANSWERS-funeral director is responsible
for carrying out a number of duties whether express or implied. If the funeral
director breaches any of these obligations he/she can be liable for damages
that occur as a result of the breach
INDEPENDENT CONTRACTORS: - CORRECT ANSWERS-a person who contracts
to perform certain tasks for a set fee, but who is independent of the control
of the contracting party as to how the contract is performed except for any
specifications set forth in the contract. Examples in the funeral industry are
trade embalmers, hairdressers, and livery drivers.
funeral director has a duty to the family and that does not change when one
is hired
THIRD PARTY CREMATORIES - CORRECT ANSWERS-one which is not owned
by the funeral director or funeral home but where the funeral director
delivers the deceased to be cremated
The funeral home has a legally binding responsibility to the family to ensure
that the burial or cremation will be carried out in a professional manner
Damages that can occur in a contractual matter - CORRECT ANSWERS-
Compensatory, punitive, liquidated or nominal
RISK MANAGEMENT - CORRECT ANSWERS-Risk assessment is defined as a
"process that systematically identifies the risks and hazards inherent in an
operation and lists the assets that need to be protected in a business-
professional practice."
It is important for the funeral home to look at all of its operations to identify
the risks and put in place
measures that will minimize them as best as possible.
, tort liabilities - CORRECT ANSWERS-Negligence, where the person's conduct
does not meet the required level of care, or if that conduct is the actual
cause as well as proximate cause of an injury, which causes harm
(Damages), that person is liable in negligence.
"Malpractice" which is defined as a breach of contract by a professional
failure to perform a professional service with the ability and care exercised
by others in the profession
breach of the implied warranty of merchantability and warranty of fitness for
a particular purpose - CORRECT ANSWERS-occurs when the funeral director
and/or cemetery sell merchandise. These implied warranties are a promise
that the products such as caskets or vaults are "fit for the ordinary purpose
for which such goods are used"
cemetery responsibilities - CORRECT ANSWERS-cemetery must be aware of
the conditions in and around its grounds so those visiting or participating in a
funeral are not injured. negligence principles apply
the funeral director must supervise the burial. Failure to do so can lead to a
lawsuit for breach of contract. Remember, as the funeral director you act as
the agent for the family.
Six Reasons Why Cremation Represents Top Liability - CORRECT ANSWERS-1.
Cremation is an irreversible process.
2. In the United States, cremation is for the most part a non-participatory
event.
3. Even though the number of cremations continues to increase across the
country, many people remain uninformed about it.
4. The vast majority of cremations are performed at crematories not owned,
operated or affiliated with the funeral home serving the family of the
deceased.
5. The client family usually assumes that the funeral home they call for
service will actually perform the cremation.
6. Using a non-owned off premises crematory means the deceased must be
transferred.
items causing a cremation liability - CORRECT ANSWERS-Cremating the
wrong body
Cremating without authority
Cremating without informed consent
Cremating jewelry or personal effects
Cremating medical devices
Commingling cremated remains
Misidentification of cremated remains
Misdelivery of cremated remains
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