What were the royal colors of the Chou Dynasty (circa 1100 BC)? - gold and silver
The process of steam distillation was refined by Avicenna, a _____, around AD 1000. - Persian physician
During which austere and restrictive period in British history (1837-1901) did Queen Victoria reign? -
Victorian Age
What year was the preheat-perm method introduced? - 1931
Cold waving, or permanent waving, was developed by scientists in 1941 as a new type of permanent
waving that did not use heat. What is the modern-day term for this waving lotion? - Alkaline perms
In 1985, a hairdresser, _____, led by his passion for his craft and environment, revolutionized the beauty
industry by inventing the world's first ammonia-free haircolor. - Farouk Shami
What term refers to having a talent such as painting, acting, cutting hair, applying makeup, or doing
artificial nails, as well as possessing unlimited inner resources of ideas and solutions? - Creativity
One essential part of any business plan is a _____, which establishes the purpose and values of an
institution, provides a sense of direction by defining guiding principles and clarifying goals, and functions
as the foundation for the business operation. - Mission statement
Arriving to work on time, starting the first client as soon as he or she arrives, and staying on schedule are
good examples of real-life _____. - Time management
Professionals who practice active listening and have both non-verbal and verbal skills, are effective at
_____. - Communication
,Beauty professionals are often held to higher image standards by clients because they view beauty
professionals as _____. - Image experts
The impression that you project through both your outward appearance and your conduct in the
workplace is your _____. - Professional image
What types of injuries are most commonly reported by stylists in salons that do not practice
ergonomics? - Wrist and back injuries
Stressful, repetitive motions have a cumulative effect on joints and _____. - Muscles
Which action would be most helpful in countering the negative effects of repetitive motions? -
Stretching and walking around at intervals
Effective human relations and _____ skills build lasting client relationships, accelerate professional
growth, and promote a positive work environment. - Communication
The act of successfully sharing information between two people, or groups of people, is known as _____.
- Effective communication
Every new client should complete a client _____, also called a client questionnaire, consultation card, or
health history form. - Intake form
The _____ is the client's permanent progress record of services received and contains the results,
formulations, products used during services, as well as any sensitivities or allergies. - Service record card
What is the first step in the 10-Step Consultation method? - Review the intake form
If a dispute arises among your salon team members, it is important for you as a fellow team member to
remain respectful, objective, and _____. - Neutral
Nonpathogenic bacteria are: - Harmless
, Which organisms are pus-forming bacteria that grow in clusters like bunches of grapes? - Staphylococci
Spiral or corkscrew-shaped bacteria are called _____. - Spirilla
Together, the active stage and inactive, or spore-forming, stage of bacteria are referred to as the _____.
- Life cycle of bacteria
A disease that is transmitted from one person to another is called _____. - Communicable
Which disease is bloodborne and can cause liver damage? - Hepatitis
Human immunodeficiency virus (HIV) causes _____. - AIDS
Sodium hypochlorite is the chemical name for _____. - Bleach
Which substances work to break down stubborn films and remove the residue of pedicure products such
as scrubs, salts, and masks? - Chelating soaps
Standard Precautions that require the employer and employee to assume that all human blood and
body fluids are potentially infectious are published by the _____. - CDC
Specialized clothing or equipment worn by an employee for protection against a hazard is called _____. -
Personal Protective Equipment (PPE)
The type of tissue that controls and coordinates body functions is _____ tissue. - Nerve
The physical foundation of the body consisting of bones connected by joints is the _____. - Skeletal
system
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