QDM EXPERT EXAM ACTUAL QUESTIONS AND
ANSWERS ALREADY GRADED A+;(REAL TEST)
LATEST UPDATE 2024
Which of these options applies to QDM? 1 Only my FedEx Opco uses it 2 Only my department uses it 3
Nobody uses it 4 QDM applies to all functions and activities Ans✔👌- QDM applies to all functions and
activities
The 1-10-100 Rule says that every dollar spent doing things right the first time avoids Ans✔👌- $100 for
the failure
The QDM Principle Measure, Measure, Measure involves measuring... Ans✔👌- failures, variation, and
success
Which principle addresses waste reduction and/or elimination Ans✔👌- Optimize Business Performance
Which type of activity is the customer willing to pay for Ans✔👌- value-added activity
Which action does not embody the Be Scientific Principle Ans✔👌- Following your gut instinct
Which tool is used in a quality improvement project and states the business objectives Ans✔👌- QAT
Charter
Which tool will help determine the scope of my project Ans✔👌- SIPOC
What tool will help me gain insight into customer expectations Ans✔👌- Voice of Customer (VOC)
What tool helps link projects to strategic objectives regarding customer relationships Ans✔👌-
Customer Corridor
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, You should always pilot your solution to ensure it performs as expected Ans✔👌- False
A diagram used to brainstorm causes of a failure and sort the causes into categories Ans✔👌- Fishbone
Way of brainstorming that helps to dig beyond initial observations of a problem's cause Ans✔👌- 5
Whys
Which step is not a part of the Launch phase of ABLE 1 Prepare an implementation plan 2 Define a
control plan 3 Build understanding 4 Launch a full-scale implementation Ans✔👌- Build understandin
How much a measure deviates from the norm over time Ans✔👌- Variation
A graph that pictures the degree of variation in a process Ans✔👌- Run Chart
If your targets aren't achieved you should return to the Assess phase and restart Ans✔👌- False
Repacking equipment to move storage is an example of what type of activity Ans✔👌- Non-value add
What type of activity is training on a new regulation Ans✔👌- Value enabling
What type of waste can result from under-delivering on a product or service Ans✔👌- Correction
Which tool helps you to maintain an organized, safe and high-performing way of working Ans✔👌- 5S+1
Identifying and removing core constraints is an example of Ans✔👌- Systems thinking
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