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BCOR 2206 Final Exam Complete Questions And Answers (Already Passed)
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BCOR 2206 Final Exam Complete Questions And Answers (Already Passed)
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BCOR 2206 Final Exam CompleteQuestions And Answers (Already
Passed)
Core Capability CORRECT ANSWERS a unique set of skills that confers competitive
advantages to a firm, because rival firms cannot easily duplicate them.
customer management (2) CORRECT ANSWERS the management of the customer
interface, includes
1. order processing
2. order fulfillment
customers CORRECT ANSWERS parties that use or consume the products of
operations management processes
echelon CORRECT ANSWERS a downstream stage of supply or consumption
downstream CORRECT ANSWERS toward the consumer
upstream CORRECT ANSWERS toward the raw material manufacturer
logistics management CORRECT ANSWERS management and movement of storage
at the lowest cost while still meeting customers' requirements
operations management (4) CORRECT ANSWERS the management of the processes
used to
1. design
2. supply
3. produce
4. deliver
in the supply chain
process CORRECT ANSWERS transforms inputs into valuable outputs
stakeholders CORRECT ANSWERS groups of people who have a financial or other
interest in the well being of an operation
suppliers CORRECT ANSWERS parties that provide inputs to operational processes
supply chain (4) CORRECT ANSWERS the global network of organizations and
activities involved in
1. designing
2. transforming
,3. consuming
4. disposing
of goods and services
supply management (4) CORRECT ANSWERS 1. identification
2. acquisition
3. positioning
4. management
of resources and capabilities that a firm needs to attain its strategic objective
tier CORRECT ANSWERS an upstream stage of supply
role of operations in the supply chain / organization (3) CORRECT ANSWERS 1. takes
inputs from finance / suppliers
2. translates materials and services into outputs
3. gives these to marketing
supply chain vs operations CORRECT ANSWERS operations is just a part of the supply
chain
functions in a business (3) CORRECT ANSWERS 1. finance
2. marketing
3. support
goods (6) CORRECT ANSWERS 1. tangible
2. can be inventoried
3. longer lead time
4. capital + labor intensive
5. quality is quantifiable
6. material is transformed
services (6) CORRECT ANSWERS 1. less tangible
2. cannot be inventoried
3. shorter lead time
4. labor intensive
5. quality hard to asses
6. info or customer is transformed
supply chain stages in order (5) CORRECT ANSWERS 1. raw material supplier /
manufacturer
2. intermediate component manufacturer
3. end product manufacturer
4. whole sellers, distributors
5. retailers
benefits of operations management (3) CORRECT ANSWERS 1. improved quality
, 2. higher customer service
3. lower purchasing and inventory costs
- essentially "better, faster, cheaper"
trends in operation (5) CORRECT ANSWERS 1. reduce total cost
2. SRM
3. greater responsiveness
4. reducing environmental impact
5. expanding supply chain
make or buy decision CORRECT ANSWERS insource (make) vs outsource (buy)
insource CORRECT ANSWERS inputs come from within the firm
- make
outsource CORRECT ANSWERS inputs come from outside the firm
- buy
backward vertical integration CORRECT ANSWERS control of upstream industries,
tiers
forward vertical integration CORRECT ANSWERS control of downstream industries,
echelons
business model CORRECT ANSWERS thee combination of the choices determining
the customers and SBU will target
corporate strategy CORRECT ANSWERS determines the overall mission of the firms
and the types of business that the firm wants to be in
- overarches functional
cost CORRECT ANSWERS expenses incurred in acquiring and using a product
flexibility (3) CORRECT ANSWERS an operation's ability to respond effectively to
changes in
1. products
2. proceses
3. competitive environments
functional strategy CORRECT ANSWERS determines how the function will support the
overall business unit strategy
- methods of execution to achieve corporate strategy
innovation CORRECT ANSWERS both radical and incremental changes in processes
and proucts
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