Exam (elaborations)
Fundamentals of Nursing: Chapter 8 verified already passed
- Course
- Fundamentals Of Nursing Care
- Institution
- Hondros College School Of Nursing
Fundamentals of Nursing: Chapter 8 verified already passed
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Fundamentals of Nursing: Chapter 8What is verbal communication? - correct answer ✔✔Consists of spoken word either spoken or written.
What is nonverbal communication? - correct answer ✔✔Also known as body language. Conveyed by
gesture, expression, body posture, intonation, and general appearance. Convey more of what a person
feels, thinks, and means than is actually stated in words.
What is the meaning of congruent? - correct answer ✔✔In agreement
What is personal space and how is it defined? - correct answer ✔✔In the U.S., 18 inches to 4 feet is the
distance that individuals generally place between themselves and a new acquaintance.
What are the components of active listening and what does it "look" like? - correct answer ✔✔Requires
great concentration and focused energy. All the senses are used to interpret verbal and nonverbal
messages, attention is on what the speaker is saying, and the mind is focuses on the interaction.
An active listener maintains eye contact without staring, give Pt full attention, makes a conscious effort
to block out other distractions, does not interrupt, waits for the full message before interpreting what is
said.
What is the effect of laughter and humor on the immune system? - correct answer ✔✔Laughing, smiling,
and appropriate use of humor can decrease stress and anxiety and have a positive effect on the immune
system.
What is "focusing" in communication? - correct answer ✔✔Keeping the Pt's attention focused on the
communication task at hand. Saves time.
"We'll come back to that later, but right now I need to know..."
What is therapeutic communication? - correct answer ✔✔Communication that is focused on the Pt's
needs.
, ________ gives the Pt time to think and respond. - correct answer ✔✔silence
What is an open-ended question - correct answer ✔✔Question that is broad, indicating only the topic,
and it requires an answer of more than a word or two. Allows the Pt to elaborate on a subject or to
choose aspects of the subject to be discussed. Creates an inviting atmosphere for sharing thoughts,
feelings, and concerns.
Examples:
- Tell me about your day?
- How did you sleep?
When is it best to use closed ended questions? - correct answer ✔✔- when you are gathering info (have
you ever had a blood transfusion?)
- if the Pt is highly anxious or confused (are you hurt?) (do you need to use the toilet?)
- if the Pt is at a young developmental age (would you like the red one or blue one?)
What are some blocks to effective communication? - correct answer ✔✔- changing the subject
- giving false reassurance
- judgmental response
- defensive response
- asking probing questions
- using cliches
- giving advice
- inattentive listening
What are some important things to remember in establishing rapport with a Pt? - correct answer ✔✔-
introduce yourself
- ask how the Pt wants to be addressed
- include family in greeting
- explain purpose of interview
- provide privacy
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