BUS 250 Final Exam || with 100% Errorless Solutions.
what is communication? correct answers encoding and decoding of messages that are transmitted
through various mediums and between individuals, co-create and share meanings
National Association of Colleges and Employers found the following communication skills more
important than technical knowledge: correct answers ability to work in a team, verbally
communicate with people in and outside the organization, and can process information
communication strategy correct answers a plan for what and how to communicate to ensure that
their message achieves its purpose
effective business communicators are correct answers strategic, professional, and adaptable
the ability to influence an audience requires two sets of skills; correct answers 1. good reader and
listener
2. compose messages that address audience concerns
research suggests that people in school and in the workplace spend more of their communication
time __________ than they do speaking, reading, or writing correct answers listening
clarity correct answers the quality of being unambiguous and easy to understand
conciseness correct answers using no more words than necessary for a message to accomplish its
purpose
idiom correct answers expressions that mean something different from the literal meaning of
their words
(ex: we are on the same page)
what are the benefits of being a good communicator? correct answers competitive advantage in
the job market, contribute to companies success, contribute to your own success
what are barriers to communication? correct answers physiological, psychological, semantic, and
language
what types of context can influence communication? correct answers physical, psychological,
social, relational, and cultural
a strategic individual has the following qualities correct answers purposeful, audience-oriented,
and persuasive
a professional individual has the following qualities correct answers appropriate, clear and
concise, and ethical
, an adaptable individual has the following qualities correct answers current with technology,
current with social media, collaborative, able to work with other cultures
what is a good description of social media? correct answers forms of electronic communication
through which users create online communities to share information
what of the following describes ethics? correct answers it is a set of principles that govern
behavior and conduct within a society
what describes interpersonal communications? correct answers ability to listen, understand, and
build relationships with others
what best describes active listening? correct answers a process of focusing attentively on what a
person says, actively working to understand and interpret the content, and then responding to
acknowledge understanding
what describes persuasion? correct answers the process of influencing your audience to agree
with your point of view, recommendation, or request
what is collaboration? correct answers working together to achieve a common goal
what is true of context in the communication process? correct answers external circumstance and
forces that influence communication
the core of professional presence consists of correct answers competence, credibility, and
confidence
The Graduate Management Admissions Council considers the following a priority correct
answers oral communication, listening skills, written communication, and presentation skills
how is professionalism expressed? correct answers actions, attire, wording in email, body
language, tone of voice, correct grammar
what does ACE stand for? correct answers analyze, compose, evaluate
brand message correct answers a statement that communicates the unique value you offer your
employers
what percent of employers use social media in their recruiting process? correct answers 94%
according to LinkedIn, creating a complete profile makes you _______ % more likely to receive
opportunities correct answers 40%
chronological resume (emphasize work experience) correct answers a traditional resume style
that lists content sequentially, starting with the most recent experience