Which 5 Google Cloud services are commonly used for operation tools? - ✔️✔️Cloud Monitoring, Cloud
Logging, Cloud Debugger, Cloud Trace, and Cloud Profiler
In the service management life cycle, during which period do SREs begin productionizing the service? -
✔️✔️Active development
SLIs are 'metrics over' what? - ✔️✔️Time
What is 'Work tied to running a production service that tends to be manual, repetitive, automatable,
tactical, devoid of enduring value, and that scales linearly as a service grows?' - ✔️✔️TOIL
What type of monitoring works with metrics exposed by the internals of the system? - ✔️✔️White-box
monitoring
Name two monitoring resources. - ✔️✔️Logging and Metrics
How much time do on-call Google SREs spend on toil? - ✔️✔️1/3 to 1/2.
What type of monitoring is best at paging of incidents? - ✔️✔️Black-box monitoring.
What Google service can be triggered by an alert notification? - ✔️✔️Cloud Pub/Sub
What is 'A carefully defined quantitative measure of some aspect of the level of service that is
provided?' - ✔️✔️An SLI
, What is the formula for an error budget? - ✔️✔️100% - SLO
Which four roles should be included as part of an incident response team? - ✔️✔️Incident commander,
operational team, communication lead, and planning lead
In a collaborative production meeting, what is a phrase that describes upcoming production changes? -
✔️✔️Near-term horizon visibility
Who initiates the postmortem report after an incident? - ✔️✔️The Incident Commander.
Which alerting policy requires a longer lookback period? - ✔️✔️Slow burn
What is SLA short for? - ✔️✔️Service Level Agreement.
What is 'An explicit or implicit contract with your users that includes consequences of meeting (or
missing) the SLOs they contain?' - ✔️✔️An SLA
Over the service management lifecycle, which period has the highest SRE engagement? -
✔️✔️Architecture and design.
What are two types of alerting policies? - ✔️✔️What are two types of alerting policies?
Slow burn and fast burn.
If an incident is unresolved by the end of the work day, what action should the Incident Commander
take? - ✔️✔️Hand the incident off to another Incident Commander.
If your SLO is a single value, what is its relationship to the value of the corresponding SLI? - ✔️✔️The SLI
What '... gives timely awareness to problems in your cloud applications so you can resolve the problems
quickly?' - ✔️✔️An Alert
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