POM 92 Midterm Quiz Questions
Correctly Answered
... are good candidate for outsourcing. - ✔ ✔ Non-core capabilities
3 categories of response: - ✔ ✔ Flexible
Reliable
Quickness
3 strategies - ✔ ✔ Cost leadership
Differentiation
Responsiveness (time)
Quality
4 types of mass customization: - ✔ ✔ Collaborative customization
Adaptive customization
Cosmetic customization
Transparent customization
A chart of costs at the possible volumes for more than one process. - ✔ ✔ Crossover chart
A drawing used to analyze movement of people or material. - ✔ ✔ Flowchart
A facility organized around products; a product-oriented, high volume, low variety process. - ✔ ✔
Product focus
A flexible machine with the ability to hold, move or grab things. It functions through electronic impulses
that activate motors and switches. - ✔ ✔ Robot
A flowchart with the time added on the horizontal axis. - ✔ ✔ Time-function mapping
A forecasting method that uses an average of the N most recent period of data to forecast the next
period. - ✔ ✔ Moving average
A forecasting technique that uses a series ot part data points to make a forecast. - ✔ ✔ Time series
, A forecasting technique that uses the opinion of a small group of high-level managers to from a group
estimate of demand. - ✔ ✔ Jury of executive opinion
A forecasting technique using a group process that allows experts to make forecasts. - ✔ ✔ Delphi
method
A forecasting technique which assumes that demand in the next period is equal to the most recent
period. - ✔ ✔ Naive approach
A global network of organizations and activities that supplies a firm with goods and services. - ✔ ✔
Supply chain
A manufactoring system in whcih CAD, FMS, inventory control, warehousing and shipping are
integrated. - ✔ ✔ Computer-integrated manufacturing
A measure of the amound of variation in the dependent variable about its mean that is explained by the
regression equiation. - ✔ ✔ Coefficient of determination
A measure of the overall forecast error for a model. - ✔ ✔ Mean absolute deviation (MAD)
A measure of the strength of the relationship between two variables - ✔ ✔ Coefficient of correlation
A measure of variability around the regression line - its standard deviation. - ✔ ✔ Standard error of
the estimate
A measurement of how well a forecast is predicting actual values. - ✔ ✔ Tracking signal
A method of determining internal strengths and weaknesses and external oppurtunities - ✔ ✔ SWOT
analysis
A process analysis technique that lends itself to a focus on the customer and the provider's interaction
with the customer - ✔ ✔ Service blueprinting
A process that helps managers understand how to add value in the flow of material and information
through the entire production process. - ✔ ✔ Value-stream mapping
A product-oriented production process that uses modules. - ✔ ✔ Repetitive process
A production facility organized around processes to facilitate low-volume, high variety production. - ✔
✔ Process focus
A set of skills, talents, and capabilities in which a firm is particularly strong. - ✔ ✔ Core competence
(allow a firm to set itself apart and develop a competitive advantage)
A set of values related to rapid, flexible and reliable performance. - ✔ ✔ Response
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