Exam (elaborations)
NUR861 1-3 Therapeutic communication
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NUR861 1-3 Therapeutic communication
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NUR861 1-3 Therapeutic communication EXAM with complete verified solutionstherapeutic communication - answer "a critical skill for nursing. process by which humans meet their survival needs, build relationships, and experience emotions. A dynamic process used to gather assessment data, teach and persuade, and to express caring and comfort." occurs when the nurse demonstrates empathy, uses effective communication skills, and responds to the client's thoughts, needs, and concerns
2 main ways: 1. influencing others 2. obtaining information
.
nontherapeutic communication - answer include barriers
.
resistance - answer .
active listening - answer . using silence - answer The nurse allows the verbal conversation to stop to provide a time for reflection
of what has been discussed, for formulation of thoughts about how to proceed, or to reduce tension
-however can be uncomfortable for both the nurse and the client
(disinterest, reflection)
.
providing general leads - answer Using statements
of questions that encourage the client to verbalize and to choose the topic
-"is there something that you would like to talk about today?
-"tell me what i can teach you about your medication?" -"where would you like to begin?"
.
being specific & tentative - answer making statements that are specific rather than general, and tentative rather than absolute
-"rate your pain on a scale of 0-10"specific
-"are you in pain"-general
-"u seem unconcerned about your diabetes"tentative
-"you dont care about your diabetes and never will"absolute
.
open-ended questions - answer asking broad questions that lead or invite the client to explore (elaborate, clarify, describe, compare, or illustrate)
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