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MAN320F Exam 2 Terms, MAN 320F Exam 2 (a) Questions and Answers
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MAN320F Exam 2 Terms, MAN 320F Exam 2 (a)
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MAN320F Exam 2 Terms, MAN 320F Exam 2 (a)visible artifacts - Answer -visible signs of an organization's culture
-ex: office design and layout, company dress code, company benefits and perks, stock options, personal parking spaces, private company dining room
Three Levels of Organizational Culture - Answer -1. seen (surface level)
2. heard (expressed values & beliefs)
3. Believed (unconscious assumptions & beliefs)
Seen - Answer --surface level -symbolic artifacts such as dress code -workers' and managers' behaviors -what people say
heard - Answer --expressed values & beliefs -how decisions are made and explained -widely shared assumptions and beliefs
believed - Answer --unconscious assumptions & beliefs -buried deep below surface -rarely discussed or thought about
Dimensions of Organizational Culture - Answer -1. attention to detail 2. outcome orientation (cares more about the outcome than process)
3. people orientation (ex. google)
4. team orientation 5. aggressiveness (high level of individual competition b/w employees) 6. stability 7. innovation and risk taking
sources of culture - Answer --company founder
-past practices of the organization
-behavior of top management
maintenance of culture through... - Answer --stories/heroes as examples -selection
-socialization
weakness of strong culture - Answer --barrier to change -barrier to diversity -barrier to acquisitions and mergers
validation - Answer -the process of determining how well a selection test or procedure predicts future job performance; the better or more accurate the prediction of future job performance, the more valid a test is said to be
specific ability tests (aptitude tests) - Answer -tests that measure the extent to which an applicant possesses the particular kind of ability needed to do a job well
work sample tests - Answer -tests that require applicant to perform tasks that are actually done on the job
unstructured interviews - Answer -interviews in which interviewers are free to ask the applicants anything they want
structured interviews - Answer -interviews in which all applicants are asked the same set of standardized questions, usually including situational, behavioral, background, and
job knowledge questions
subjective performance measures - Answer -measures of job performance that require someone to judge or assess a worker's performance
job evaluation - Answer -a process that determines the worth of each job in a company by evaluating the market value of the knowledge, skills, and requirements needed to perform it
stock options - Answer -a compensation system that gives employees the right to purchase shares of stock at a set price, even if the value of the stock increases above that price
wrongful discharge - Answer -a legal doctrine that requires employers to have a job-
related reason to terminate empoyees
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