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Man 320F Midterm Exam Questions and Answers
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Man 320F Midterm Exam Questions and Answers
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Man 320F Midterm Exam Questions and AnswersUNIT 1 - Answer -UNIT 1
Organizational behavior - Answer -is the systemic study of people's actions and attitudes within organizations
Individual, Team, and Organization-wide - Answer -In this course, we will examine organizational behavior on three levels: 1. ___________
2. ___________
3. ___________
Leadership, Strategy, Formal Organization, and Informal Organization Goal: Dynamic Alignment Note: Important to have all four of the critical components and to have them all in alignment - Answer -The Congruence Model of organizational behavior includes: (critical components)
1. _________
2. _________
3. _________
4. _________
(watch the video on Engage) Goal: ______________
alignment - Answer -In regards to the congruence model:
Without ______________, even the best strategy will fail to reach its fullest potential
1. organizational behavior
2. technical issues - Answer -Managers spend the majority of their time on activities related to ____________________ and relatively less of their time on __________________.
Organizational behavior (OB) - Answer -is the study of human behavior in organizations.
It is an academic discipline devoted to understanding individ- uals, teams, interpersonal processes, and organizational dynamics. Smart workforces - Answer -are communities of action whose members tackle constantly shifting projects while sharing knowledge and skills to solve real and often complex problems.
Goal of OB - Answer -What makes OB unique is its desire to integrate the diverse insights of these other disciplines (psychology. anthropology, economics, etc.) and apply them to real-world organizational problems and opportunities. The ultimate goal of
OB is to improve the performance of people, groups, and organizations, and to improve the quality of work life overall.
contingency thinking - Answer -seeks ways to meet the needs of different management situation recognizes that cookie-cutter solutions cannot be universally applied to solve organizational problems. Responses must be crafted to best fit the circumstances and people involved.
Evidence-based management - Answer -uses hard facts and empirical evidence to make decisions.
An organization - Answer -is a collection of people working together to achieve a common purpose
Open systems and Complex adaptive systems - Answer -Organizations are
1.
2.
Open systems - Answer -transform human and material resource inputs into finished goods and service.
Complex adaptive systems - Answer -interact and adapt with their environments to survive.
stakeholders - Answer -It can be useful to describe and analyze the external environments of organizations in terms of ____________—people, groups, and institutions that are affected by and thus have an interest or stake in an organization's performance. Key ___________ from an OB perspective include an organization's customers, owners, employees, suppliers, regulators, and local communities, as well as future generations.
organizational culture - Answer -One of the strongest contextual influences on human behavior is _________________—the shared beliefs and values that influence the behavior of organizational members. Organizational climate - Answer -represents shared perceptions of members regarding what the organization is like in terms of management policies and practices.
Workforce diversity - Answer -describes how people differ on attributes such as age, race, ethnicity, gender, physical ability, and sexual orientation.
Multiculturalism - Answer -refers to pluralism and respect for diversity in the workplace
inclusion - Answer -A key issue in any organization is __________ —the degree to which the organization's culture embraces diversity and is open to anyone who can perform a job, regardless of their diversity attributes.
manager - Answer -A ________ is someone whose job it is to directly support the work efforts of others
effective manager - Answer -An ____________ helps others achieve high levels of both
performance and satisfaction. (task performance and job satisfaction)
Task performance - Answer -______________ is the quantity and quality of work produced.
job satisfaction - Answer -___________ is a positive feeling about one's work and work setting.
OB is quite clear that managers and team leaders should be held accountable for both task performance and job satisfaction. - Answer -OB is quite clear that managers and team leaders should be held accountable for both ______________ and _______________.
planning, organizing, leading, controlling
steps fulfilled more simultaneously than step-by-step - Answer -four functions of management
planning - Answer -sets objectives and identifies the actions needed to achieve them.
organizing - Answer -divides up tasks and arranges resources to accomplish them.
leading - Answer -creates enthusiasm to work hard to accomplish tasks successfully.
controlling - Answer -monitors performance and takes any needed corrective action.
interpersonal - Answer -A manager's __________ roles involve working directly with other people, hosting and attending official ceremonies (figurehead), creating
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