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MAN 320f Final Exam Questions and Answers
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MAN 320f Final Exam Questions and Answers
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MAN 320f Final Exam Questions and AnswersCollective intelligence - Answer -The ability of a team to do well on a wide variety of tasks
Team building - Answer -A sequence of planned activities designed to gather and analyze data on the functioning of a team and to initiate changes designed to improve teamwork and increase team effectiveness
Team or group dynamics - Answer -The forces operating in teams that affect the ways members work together.
Tough Battler - Answer -Frustrated by a lack of identity in the new group and may act aggressively or reject authority. This person wants answers to this question: "Who am I in this group?"
Friendly Helper - Answer -Insecure, suffering uncertainties of intimacy and control. This person may show extraordinary support for others, behave in a dependent way, and seek alliances in subgroups or cliques.
Objective Thinker - Answer -Anxious about how personal needs will be met in the group. This person may act in a passive, reflective, and even single-minded manner while struggling with the fit between individual goals and group directions.
Role - Answer -A set of expectations associated with a job or position on a team.
Team - Answer -A group of people holding themselves collectively accountable for using complementary skills to achieve a common purpose.
Teamwork - Answer -Occurs when team members live up to their collective accountability for goal accomplishment.
Formal teams - Answer -Found in organizations are created and officially designated to serve specific purposes.
Informal groups - Answer -Emerge and coexist as a shadow to the formal structure and without any assigned purpose or official endorsement. Social network analysis - Answer -Identify the informal groups and networks of relationships that are active in an organization.
Cross-functional team - Answer -Consists of people brought together from different functional departments or work units to achieve more horizontal integration and better lateral relations.
Functional silos problem - Answer -Occurs when members of functional units stay focused on internal matters and minimize their interactions and cooperation with other functions. In this sense, the functional departments or work teams create artificial boundaries, or "silos," that discourage rather than encourage interaction with other units.
Problem-solving teams - Answer -Created temporarily to serve a specific purpose by dealing with a specific problem or opportunity.
Employee involvement team - Answer -Applies to a wide variety of teams whose members meet regularly to collectively examine important workplace issues.
Quality circle - Answer -A small team of persons who meet periodically to discuss and make proposals for ways to improve quality.
Self-managing teams - Answer -A high-involvement workgroup design empowered to make decisions to manage themselves in day-to-day work. (They should let members plan and control their own work)
Multiskilling - Answer -Team members are each capable of performing many different jobs.
Virtual teams - Answer -Members work together through computer mediation rather than face to face
Effective team - Answer -Achieves high levels of task performance, member satisfaction, and team viability.
Task performance - Answer -An effective team achieves its performance goals in the standard sense of quantity, quality, and timeliness of work results.
Member satisfaction - Answer -An effective team is one whose members believe that their participation and experiences are positive and meet important personal needs.
Team viability - Answer -The members of an effective team are sufficiently satisfied to continue working well together on an ongoing basis.
Synergy - Answer -The creation of a whole greater than the sum of its parts Social facilitation - Answer -The tendency for one's behavior to be influenced by the presence of others in a group or social setting. Suggests that working in the presence of
others creates an emotional arousal or excitement that stimulates behavior and affects performance.
Social Loafing - Answer -Also known as the Ringlemann effect, it is the tendency of people to work less hard in a group than they would individually.
Forming stage - Answer -Of team development is a primary concern is the initial entry of
members to a group.
Storming stage - Answer -Of team development is a period of high emotionality and tension among the group members.
Norming stage - Answer -Of team development, sometimes called initial integration, is the point at which the members really start to come together as a coordinated unit.
Performing stage - Answer -Of team development, sometimes called total integration, marks the emergence of a mature, organized, and well-functioning team.
Adjourning stage - Answer -Of team development is especially important for the many temporary teams such as task forces, committees, project teams, and the like.
Team composition - Answer -The mix of abilities, skills, personalities, and experiences that the members bring to the team
FIRO-B theory - Answer -Examines differences in how people relate to one another based on their needs to express and receive feelings of inclusion, control, and affection.
Status congruence - Answer -Involves consistency between a person's status within and
outside a group.
Diversity-consensus dilemma - Answer -The tendency for diversity in groups to create process difficulties even as it offers improved potential for problem solving.
Role ambiguity - Answer -Occurs when someone is uncertain about what is expected of him or her.
Role overload - Answer -Occurs when too much work is expected of the individual.
Role Underload - Answer -Occurs when too little work is expected of the individual.
Role conflict - Answer -Occurs when someone is unable to respond to role expectations
that conflict with one another.
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