Business
Relationship
Manager
Professional
exam
study
cards
Art
of
Rhetoric
-
ANS-Ethos
=
credability
Pathos
=
emotions
Logos
=
Logic
Barriers
to
alignment
-
ANS-Expression
barrier
-
want
to
do
Specification
barrier
-
IT
must
do
Contextual
barrier
-
drives
behaviors
Implementation
barrier
-
what
gets
done.
Disconnect
between
strategy
&
actions
results
from
expression
barrier.
Boston
Square
Portfolio
Classification
scheme:
-
ANS-describes
different
management
styles
for
each
class
of
IT
investment:
Strategic,
High
Potential,
Factory,
and
Support.
Alternate
category
names:
Developer,
Innovator,
Controller,
Caretaker.
BRM
DNA;
the
Foundation
of
BRM
-
supports
execution
of
the
role
-
ANS-Strategic
partnering,
portfolio
management,
powerful
communications,
Business
IQ,
provider
domain,
business
transition
management.
Business
Capability
Roadmapping
-
ANS-a
way
to
clarify
Business
Capabilities
needed
to
implement
business
strategy
and
the
IT
Capabilities
needed
to
enable
those
Business
Capabilities
Business
Relationship
Management
-
ANS-Stimulates
business
demand
for
a
provider's
products
and
services
and
ensures
that
the
potential
business
value
from
them
is
captured,
optimized
and
recognized.
Business
Relationship
Maturity
Model
-
ANS-5th
stage
depicts
notional
ideal
stage
where
business-provider
relationship
fulfills
aspirations
of
both
the
provider
and
the
business
partner.
Business
Value
Leakage
-
ANS-Occurs
when
the
full
potential
value
from
solving
a
business
problem
or
exploring
an
opportunity
is
not
realized
in
practice
Business-Provider
maturity
model
-
ANS-Level
1:
Foundational/Transactional
Level
2:
Enterprise
Integration
&
consolidated
management
information
Level
3:
IT
enabled
business
growth
and
innovation
Credibility
-
ANS-=
Expertise
plus
trustworthiness
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