Page 1 of 70 1 WGU C429 OPERATIONS MANAGEMENT EXAM 2 LATEST VERSIONS COMPLETE 350 QUESTIONS AND DETAILED CORRECT ANSWERS LATEST 2024 -2025 JUST RELEASED WGU C429 OPERATIONS MANAGEMENT EXAM The roles and responsibilities of the board of directors for a medical practice is delineated in which legal document? A. Articles of incorporation. B. Employment agreement. C. Executive committee minutes. D. Corporate bylaws . - ANSWER -d Which of the following is the best indicator of corpora te culture in a medical practice? A. The actions of medical providers and staff. B. Patient satisfaction surveys. C. The medical practice's mission statement. D. Commitment to quality patient care. - ANSWER -a What does a mission statement define? A. The organization's future image. B. The organization's unique and distinctive purpose. C. The type of business the organization intends to pursue. Page 2 of 70 2 D. The organization's beliefs and culture - ANSWER -b What is the main purpose of a strategic plan? A. For external customers and suppliers. B. To develop long -term objectives and strategies. C. To identify short -term business needs and desires. D. To evaluate operating efficiency and effectiveness - ANSWER -b Which of the following competencies is necessary for effective physician leadership? A. Excellent clinical skills and an interest in administration. B. Desire to cut back on clinical duties. C. Empowering others to accomplish goals . D. Popularity with the medical group. - ANSWER -c Which of the following is the LEAST important factor in an effective physician/administrator leadership team? A. The team's long -term relationship. B. Teamwork. C. Shared common goals. D. Strong communication skills. - ANSWE R-a Page 3 of 70 3 Which of the following personality styles best fits in a team player environment? A. Facilitating. B. Analytical. C. Expressive. D. Controlling. - ANSWER -a Which of the following would NOT be an appropriate role for a chief medical officer? A. Effectively communicate medical staff issues. B. Facilitate resolution of conflict between medical providers and administrative staff. C. Act as the practice's chief e xecutive officer . D. Review medical outcome data and present it to the board. - ANSWER -c Which of the following provides an example of how an administrative system can improve the quality of clinical outcomes? A. Reminding diabetic patients to schedule e ye exams. B. Asking a nurse to call diabetic patients and ask about their health. C. Researching potential complications of diabetes on the Internet. D. Referring diabetic patients to an ophthalmologist. - ANSWER -a On what would an outcomes management dat abase primarily focus? Page 4 of 70 4 A. Reduction of costs for all stakeholders. B. Effectiveness of clinical data collection and analysis. C. Accurate tracking of cost savings and their equitable distribution. D. Effectiveness of clinical practice and the consumption of resources . - ANSWER -d Which of the following legal terms requires a provider to explain the risks, benefits and alternatives connected with a procedure? A. Informed consent. B. Breach of confidentiality. C. Standard of care. D. Imputed liability. - ANSWER -a Which of the following is NOT a good way to educate patients about researching medical information on the Internet? A. Providing a list of preferred websites. B. Rejecting information obtained by the patient unless it com es from a source that the physician trusts. C. Counseling the patient about the potential risk of unsupervised chat room data. D. Listening to patient concerns and evaluating the value of information provided by unfamiliar or questionable sites. - ANSWER -b
The benefits of buying summaries with Stuvia:
Guaranteed quality through customer reviews
Stuvia customers have reviewed more than 700,000 summaries. This how you know that you are buying the best documents.
Quick and easy check-out
You can quickly pay through credit card or Stuvia-credit for the summaries. There is no membership needed.
Focus on what matters
Your fellow students write the study notes themselves, which is why the documents are always reliable and up-to-date. This ensures you quickly get to the core!
Frequently asked questions
What do I get when I buy this document?
You get a PDF, available immediately after your purchase. The purchased document is accessible anytime, anywhere and indefinitely through your profile.
Satisfaction guarantee: how does it work?
Our satisfaction guarantee ensures that you always find a study document that suits you well. You fill out a form, and our customer service team takes care of the rest.
Who am I buying these notes from?
Stuvia is a marketplace, so you are not buying this document from us, but from seller STUVIAGRADES. Stuvia facilitates payment to the seller.
Will I be stuck with a subscription?
No, you only buy these notes for $21.99. You're not tied to anything after your purchase.
