Test Bank for Operations and Supply Chain Management: 2024 Release Evergreen by Stevenson, Kull|| Complete Guide A+
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Course
Operations and Supply Chain Management
Institution
Operations And Supply Chain Management
Test Bank
Test Bank for Operations and Supply Chain Management: 2024 Release Evergreen by William J Stevenson and Thomas Kull. Full Chapters are included with Answers. 1 Introduction to Operations Management 2 Competitiveness, Strategy, and Productivity 3 Forecasting 4 Product and Service Design S...
1 Test Bank for Operations and Supply Chain Management: 2024 Release Evergreen by Stevenson JNURSE 2 Stevenson : Operations and Supply Chain Management Chapter 01 (Answers at th e end of each c hapter ) 1) Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization's goods or services. ⊚ true ⊚ false 2) Often, the collective success or failure of companies' operations functions will impact the ability of a nation to compete with other nations. ⊚ true ⊚ false 3) Companies are either producing goods or delivering services. This means that only one of the two types of operations management strategies are used. ⊚ true ⊚ false 4) Operations, marketing, and finance function independently of each other in most organizations. ⊚ true ⊚ false 5) The greater the degree of customer involvement, the more challenging the design and management of operations. ⊚ true ⊚ false 6) Goods -producing organizations are not involved in service activities. ⊚ true ⊚ false JNURSE 3 7) Service operations require additional inventory because of the unpredictability of consumer demand. ⊚ true ⊚ false 8) In for -profit organizations, the value of outputs is measured by the prices customers are willing to pay for goods or services. ⊚ true ⊚ false 9) The use of models will guarantee the best possible decisions. ⊚ true ⊚ false 10) People who work in the field of operations should have skills that include both knowledge and people skills. ⊚ true ⊚ false 11) Assembly lines improved productivity by using interchangeable parts and craft production. ⊚ true ⊚ false 12) The operations manager has primary responsibility for making operations system design decisions, such as system capacity and location of facilities. ⊚ true ⊚ false 13) The word "technology" is used only to refer to "information technology." ⊚ true ⊚ false JNURSE 4 14) "Value added" by definition is always a positive number since "added" implies increases. ⊚ true ⊚ false 15) Service often requires relatively greater labor content when compared to manufacturing. ⊚ true ⊚ false 16) Measurement of productivity in service is more straightforward than in manufacturing since it is not necessary to take into account the cost of materials. ⊚ true ⊚ false 17) Specialized machinery or equipment is a common way of offering increased customization in manufacturing or services without taking on additional labor costs. ⊚ true ⊚ false 18) Most people encounter operations only in profit -making organizations. ⊚ true ⊚ false 19) Service typically involves a much higher degree of customer contact than manufacturing. ⊚ true ⊚ false 20) A systems approach emphasizes interrelationships among subsystems, but its main theme is that the whole is greater than the sum of its individual parts. ⊚ true ⊚ false JNURSE
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