Test bank & solution manual for leadership theory and
practice ninth edition by Peter G Northouse
Bennis & Nanus - ANSWER Manage v. Lead
manage - accomplish activities and manage routines
lead - influences others & create shared vision for change
"Managers are people who do things right and leaders are people who do the right
things."
Leadership Definition - ANSWER a process whereby an individual influences a
group of individuals to achieve a common goal
Assigned Leadership - ANSWER leadership based on an assigned position
Emergent Leadership - ANSWER leadership b/c an individual is perceived as the
most influential member of a group, regardless of title
Six Based of Power - ANSWER Referent
Expert
Legitimate
Reward
Coercive
Information
Referent Power - ANSWER based on identification and liking someone
Expert Power - ANSWER based on perception of competence
Legitimate Power - ANSWER based on status or formal job authority
Reward Power - ANSWER based on capacity to provide rewards
Coercive Power - ANSWER based on capacity to penalize or punish
Information Power - ANSWER based on possessing knowledge that others want
or need
Kellerman - ANSWER shift in power from leaders to followers
"The End of Leadership"
Position Power - ANSWER Legitimate
Reward
Coercive
Information
, Personal Power - ANSWER Referent
Expert
"Great man theories" - ANSWER trait based theory focused on identifying innate
qualities and characteristics possessed by great leaders
Common traits from various traits based research - ANSWER Intelligence
Self-confidence
Determination
Integrity
Sociability
Goleman - ANSWER Emotional Intelligence - personal competence and social
competence
Emotional Intelligence - ANSWER ability to perceive and express emotions, to
use emotions to facilitate thinking, to understand and reason with emotions, and to
effectively manage emotions within oneself and in relationship with others
Goleman - personal competence - ANSWER self-awareness, confidence, self-
regulation, conscientiousness, and motivation
Goleman - social competence - ANSWER empathy and social skills such as
communication and conflict management
strengths of trait approach - ANSWER intuitively appealing
research supports
highlights the leader in leadership process
benchmarks - what to look for if we want to be leaders
criticisms of trait approach - ANSWER doesn't outline definitive set of traits
fails to take situations into account
highly subjective determination of important traits
traits not compared to outcomes
not useful for training and development
Katz - ANSWER skills approach - can be developed
3 basic administrative skills
technical
human
conceptual
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