SOCW 315 Chapters 1 -5 Test Questions and Answers What are some benefits to groups? - Answer -- provide our social needs and benefits that go beyond one on one relations such as mutual assistance, connecting with other, testing new behaviors, goal achievement, and decision making What is a task group? - Answer --function is to accomplish a specific outcome or task. The focus is on solving problems and making decisions to achieve this outcome. - examples include board of directors, task forces, committees and commissions, legislative bodies, staff meetin gs, multidisciplinary teams, case conferences and staffing, and social action groups What is a treatment group? - Answer -- main focus is emotional and social needs of others - examples include growth groups, therapy groups, educational groups, socializati on groups, self -help groups, support groups, and social networking groups. Professional roles in groups - Answer -- Broker: helps group members obtain needed resources - mediator: helps group members resolve conflict and make decisions - educator: sw provides the member with new information, structures the presentation of information, and uses modeling to help members learn new skills - facilitator: guides, eases, or expedites the way for others Problem solving and decision making appro aches with groups - Answer -- consensus decision making: where group reaches a general agreement about with they want and how they will get it - compromise: attempting to reach a solution that most members can support - decision making by majority: when oth er half the decision makers support idea - rule by an individual: when one person makes the decision for the entire group - persuasion by a recognized expert: expert makes the decision for the group - averaging the opinion of individuals group member: acc eptance that ones opinion will be merged by the group - persuasion by a minority of the group: when one or more feels strongly and persuades the entire group - nominal group technique: helps groups members arrive at a consensus with respect to a pending d ecision - Brain storming: encourages all members to produce a variety of ideas about a specific topic - parliamentary procedure: previously decided set of rules, ethics, and customs governing meeting of a group - critical thinking and groups: thinking cri tically to avoid group think using empathy and other interpersonal skills with a group - Answer -- relationship building skills with client (warmth, empathy, and genuineness), attending skills (eye contact, active listening, facial expressions, and body po sitioning), interviewing skills (encouragement, reflective responding, rephasing, clarification, interpretation, providing info, summarizing, and self disclosure), and conflict resolution What is macro practice? - Answer -- designed to improve or modify so me aspect of society resources: targets systems, concerned with developing new resources, requires advocacy, helping clients get there due rights Organizational context of sw practice - Answer --benefits: office space, salary, clerical support, paper, tele phone, etc. to do your job -recognizing professional -organization conflict: sw may find serious conflicts arising between their professional role as change agents and their responsibility to the employing agency - consider limitations and risk assessment: knowing how to handle conflict when it arises and having multiple strategies Framework for organizational and community change - Answer -- systems theory: Provides sw with a conceptual framework that can guide how they view the world beyond the individual level. SW must be knowledgeable about the range of social systems in which people function and the ways social systems help or deter people in achieving personal and community well -being. - organizational theory: concerned with how organizations function, what improves/impairs function, and what motivates people to work for organizational goals - community theory: has two parts - nature of communities (focuses on production distributions and consumptions) and sw practice in communities (socialization). Intervention in organizations and communities - Answer -- policy/planning: typically uses data to identify needs and plan a solution to the community or other social problems - capacity development: involves building the competency of a group or community to undertake large -scale change - social advocacy: using pressure to bring about change that will ultimately benefit individuals/groups experiencing injustice. --- cause advo cacy (advocacy efforts by sw on behalf of an issue of overriding importance to a group of client) and Case advocacy (on behalf of a single case) What is Generalist Practice? - Answer -- can involve almost any helping solution and is not limited to any specific group/problem/category -It means that social workers have an array of problems to help with and need a large toolbox to work with. -Involves theoretical approach; problem -solving and planned change approach to resolving issues encountered in systems; ethical principles and SW values; and requires most effective intervention strategies possible.
