FiCEP Exam 8 Questions & Answers 2024/2025
needs - ANSWERSBefore implementing a formal counseling program, first determine the member's ______________.
true - ANSWERS(True or False) Knowing the formal and informal attitudes of board and management towards financial counseling must be determined before moving forward with the program. _________
lending - ANSWERSWhen determining which department to house the counseling program, most credit unions find that the _____________________ department makes the most sense.
privacy - ANSWERSTo create a hospitable and welcoming environment for the member, when selecting counseling spaces, ___________________ must be ensured.
safety - ANSWERSFor the counselor, ______________ must be the primary concern when designing a meeting space.
education - ANSWERSFinancial __________________________ in the community can help to decrease the need for individual financial counseling or it can point people in the right direction towards a counselor.
advocate - ANSWERSBecome an _______________________ for financial counseling by sharing success stories with your membership, community and the media.
productivity absenteeism loyalty - ANSWERSSome benefits of financial counseling for employees include increased _______________________, reduced ___________________________, and greater _____________________ to the organization.
Confidentiality - ANSWERSExtra measures may need to be taken to ensure ______________________________ for employees participating in counseling sessions.
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