TICO Module 2
A regulation: - correct answer-in support of an Act describes how the rules will be enforced
or applied.
Accommodation - correct answer-According to Ontario Regulation 26/05, is any room that is
to be used for lodging by the customer or other person for whom the travel services were
purchased, and includes any facilities and services related to the room. It does not include
meals.
An Act: - correct answer-describes a particular set of rules.
Compensation fund - correct answer-Each of the three provinces has a compensation fund.
The funding, administration and coverage of the compensation fund varies from province to
province.
Does TICO register individuals? - correct answer-No, TICO does not.
If a consumer purchases travel from an Ontario agency while not residing in Ontario, what
occurs? - correct answer-The consumer is covered by the Ontario Compensation Fund.
Licence Appeal Tribunal - correct answer-An independent body appointed by the Ontario
government. It hears appeals of proposals to suspend, revoke, or refuse to grant or renew a
travel business's registration. It also hears appeals of decisions to deny claims against the
Compensation Fund.
Non-registrant - correct answer-An organization or individual that sells or supplies travel
services but is not registered in Ontario. Examples include:
- wholesalers and retailers not located in Ontario;
- companies that sell to clients in Ontario by means of advertising, the Internet, or toll-free
phone line, but whose home base or call centre is not located in Ontario;
-end suppliers (e.g., airlines, hotels, rail services, cruise lines) that may or may not be
located in Ontario; and
- anyone who is operating in Ontario illegally.
Outside sales representative - correct answer-A travel counsellor who works from a location
other than the registered office of a travel agency. However, all sales must be processed
through the registered office, either in person or by electronic means. In addition, the
registrant must record the outside sales representative as either an employee or contractor
for the company. May also be an employee of a travel wholesaler who contacts travel
agents, either in person or by mail, telephone, or email with the purpose of selling travel
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